Study Guide

Objective

The student is able to demonstrate the importance of interpersonal skills in the workplace and describe the manager’s functions, roles and skills. The student will understand the definition of organisational behaviour and is able to show the value to organisational behaviour in systematic study. The student recognizes the major behavioural science disciplines that contribute to organisational behaviour and demonstrates why few absolutes apply to organisational behaviour. The student understands the challenges and opportunities managers have in applying organisational behaviour concepts. In addition, the student will understand the high degree of psychology in operation in today’s business environment. The student will also learn to appreciate the ethical and environmental context of decision making by management and executive officers.

Content

- Diversity in Organisations.
- Attitudes and Job Satisfaction.
- Personality and Values.
- Perception, individual decision making and creativity.
- Motivation Concepts and Applications.
- Emotions and Moods.
- Foundations of group behaviour.
- Understanding work teams.
- Communication.
- Leadership.
- Power and Politics.
- Conflict and negotiation.
- Foundations of organizational structure.
- Organisational culture.
- Human resource policies and practices.
- Organisational change and stress management.
- Ethical and environmental context of decision making

Prerequisites

Foundations of Management or equivalent studies

Assessment criteria, satisfactory (1)

The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.

Assessment criteria, good (3)

The student has achieved the course objectives well, even though the knowledge and skills need improvement on some areas. The student is able to define the course concepts and models and are able to justify the analysis. The student is able to apply his/her knowledge in leisure, study and work situations. The student understands the importance of expertise in the field of business and is able to analyze his/her own expertise.

Assessment criteria, excellent (5)

The student has achieved the objectives of the course with excellent marks. The student masters commendably the course subject area’s concepts and models. The student is able to make justified and fluent analysis and to present concrete development measures. The student is well prepared to apply his/her knowledge in leisure, study and work situations. The student is able to analyze the business sector expertise and the development of his/her own expertise.

Assessment criteria, approved/failed

The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.