Qualitative Research Methods (5 ECTS)

Materials

Eriksson, P. & Kovalainen, A. 2008.Qualitative Methods in Business Research. London: SAGE Publications Ltd. Klenke, K., Martin, S. and Wallace, J.R. 2016. Qualitative Research in the Study of Leadership: Second Edition. Bingley: Emerald. Auerbach, C. & Silverstein, L.B. 2003. Qualitative Data : An Introduction to Coding and Analysis. New York: New York Univesity Press. ProQuest Ebook Central. Dey, I. 2005. Qualitative Data Analysis: a user-friendly guide for social scientists. London: Taylor & Francis. Stickdorn, M., Hormess, M.E. & Lawrence, A. 2018. This Is Service Design Doing: Applying Service Design Thinking in the Real World. USA: O’Reilly Media. Stickdorn, M., Schneider, J. 2011. This is Service Design Thinking. John Wiley & Sons. Polaine, A., Løvlie, L. & Reason, B. 2013. Service design: from insight to implementation. Brooklyn, NY: Rosenfeld Media. http://servicedesigntoolkit.org/

International connections

Teacher evaluating Self and peer assessment

Evaluation methods and criteria

Pre-task: pass / fail Service Design assignment: 1-5 Content analysis assignment: 1-5 Peer-assessments: 1-5 Self-assessment: pass

Student workload

Getting to know different research and analysis methods and testing them in practice - exercises 1. Service Design assignment: Tools and methods used in Service Design, getting to know them and testing in practice 2. Content analysis assignment: Getting to know different methods, for example coding, and testing them in practice Self and peer assessments

Content scheduling

ONLINE course - depending on own choice: in English or in Finnish Pre-task will be sent and the learning platform will be opened one week before the first online meeting that will take place 30.1.2023 at 18.00-19.30 - in English Implementation of different methods in collecting reliable material for the research assignment: for example interviews, surveys, observing Planning and conducting analysis of qualitative material so that the report reliably responds to the research problem. Qualitative material processing as transcription, coding, content analysis and service design research traditions and principles

Failed (0)

Quantity: Assignments are not completed to an acceptable level and or not returned assignments - instructions have not been followed Quality: The minimum learning objectives are not met

Assessment criteria, satisfactory (1-2)

Communication and reflection are acceptable Appear to grasp theory and have made a start in showing its applicability - assignments partly done according to the instructions

Assessment criteria, good (3-4)

Communication and reflection are good General understanding of theory and application - assignments done according to the instructions

Assessment criteria, excellent (5)

Outstanding communication, reflection and application of theory in practice - assignments done according to the instructions and returned on time -by the deadline

Teaching methods

Online studying and meetings Individual and team work

Further information

For Master's Degree students Prerequisites: Research Methods or similar course before or at the same time with this course Number of students: 1. Turku University of Applied Sciences: 20 Master's Degree students 2. Other Universities of Applied Sciences: 10 Master's Degree students 3. Open University: 5 Master's Degree students Totally 35 students

Evaluation scale

H-5