Intercultural Communication at the Workplace (1 ECTS)

Location and time

This 1-credit course can be timed individually and taken between the 30th of September and the 29th of November 2024. The course takes place in the Moodle environment of Karelia University of Applied Sciences. You will receive the link and enrolment key to the learning environment after registration.

Evaluation methods and criteria

The course progresses section by section (theme). To be able to move from one section to the next one, the participant needs to pass the quiz (60% of the multiple-choice questions). It is possible to take the quiz several times. The self-reflection assignments or online discussions are not graded and will not influence assessment. When all sections are completed, the participant will receive a passing grade and a certificate.

Student workload

The online course is one credit (1 cr.), which is equal to approx. 25 study hours.The course is divided into seven sections all containing a short introduction to the topic and a quiz. The participants can then deepen their understanding of the topic with the help of self-study materials, self-reflection assignments and/ or online discussion.

Teaching methods

This bilingual (Finnish-English) online course focuses on - how cultural diversity and diverse backgrounds impact on and can be seen in workplace relationships and ways of working. - in which ways employees and work communities can create shared organisational culture where differences are seen as a resource. The course include such topics as: - The many layers and dimensions of culture and cultural diversity - Verbal and non-verbal communication in culturally and linguistically diverse communities of practice - Workplace relationships, roles, status and hierarchy - Time conceptions and their impact on work organisation - Culturally sensitive ways of resolving conflicts

Evaluation scale

H-5