Study Guide

Objective

Student:
• is able to create new or improve existing digital wellbeing services through design sprint
• is able to carry out design process in a multicultural and multi-disciplinary team

Content

Digital wellbeing services/ user-centered digital solutions
Design sprint

Location and time

14.-18.10.2024

Materials

5 Day design sprint presented by Jake Knapp, book: Sprint
Some additional material may be announced during the course.

Teaching methods

Online 5 Day Sprint

Employer connections

Teams will work with real-life cases together with an organization from public or private sector. Teams will create digital services for the future users of a wellbeing business. Several service design methods will be utilized to gain information about potential customers, existing services in the field, competitive environment, and the partner organization. These methods can include interviews, observation, customer journeys, personas, and stakeholder analyses. To be able to ideate and foresee the future needs, teams will practise with different kind of innovation and ideation tools. In order to create concrete service concepts, the teams will apply service business model canvas and other tools to visualize and conceptualize the idea.

Exam schedules

NA

International connections

Course language will be in English.

Completion alternatives

Study unit will be conducted in Sprint form, there isn´t any alternative way.

Student workload

5 ECTS

Content scheduling

The course will take five days and students are expected to work during 8.30-16.00 daily.

Schedule:
1st day: Introductions, group forming
2nd day: Sprint
3rd day: Sprint
4th day: Sprint
5th day: Presentations, closing the sprint

There might be some changes and adjustments to this schedule, which would be announced during the first class.

Further information

Student Enrolment starts on 6th May 2024 and ends on 26th May 2024. After enrollment is finnished students will receive a wellcome letter with specific instructions and dates. A pre-assignment needs to be completed before the course starts. Pre-assignment instructions will be available in Moodle and the deadline for the submission is around two weeks before the DWS start date. The course will be conducted online. Joint meetings are held on Zoom daily. Miro is used for the collaboration, and it is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from brainstorming with digital sticky notes to planning and managing agile workflows. Miro is easy and fun to use. Notice that a computer is needed to access and use Miro. During the course some digital design and prototyping tools are presented and used.

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

SATISFACTORY grade 1
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– use information to justify actions
– present results in understandable way
– partly consider the requirements of operating environment
– interact with customers and/or co-operation partners and respond to their needs
– evaluate the process and its results on average level
– partly utilize skills and knowledge of the team
– describe and reflect part of his/her learning experience

Assessment criteria, good (3)

GOOD grade 3
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– critically evaluate information and use it to justify actions
– present results in clear and inspiring way
– propose creative solutions at work and evaluate the process
– promote professional co-operation, enhance customer and partner relationships
– evaluate the applicability of outcome(s) as well as its impacts to client
– take responsibility and work considering skills and knowledge of all team members
– describe and reflect his/her learning experience

Assessment criteria, excellent (5)

EXCELLENT grade 5
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– analyze the acquired information, draw conclusions, and combine theoretical knowledge with experiential knowledge
– present results in clear, illustrative, visual, and inspiring way
– act by taking efforts on details in the process and use of methods and evaluate the entire process
– anticipate effectively needs of customers and/or co-operation partners
– evaluate critically the applicability and value of outcome(s) as well as their impacts to client
– take responsibility and work by constructive way, utilizing successfully different skills and knowledge of each team member
– as a team member describe and reflect his/her development and learning experience by diversely way

Assessment methods and criteria

EXCELLENT grade 5
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– analyze the acquired information, draw conclusions, and combine theoretical knowledge with experiential knowledge
– present results in clear, illustrative, visual, and inspiring way
– pay attention to details throughout the entire process and use of methods and evaluate the entire process
– anticipate effectively needs of customers and/or co-operation partners
– evaluate critically the applicability and value of outcome(s) as well as their impacts to client
– take responsibility and work by constructive way, utilizing successfully different skills and knowledge of each team member
– as a team member describe and reflect his/her development and learning experience by diversely way
– Co-operation partner specifically shows high satisfaction with the outcome(s) of the sprint

GOOD grade 3
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– critically evaluate information and use it to justify actions
– present results in clear and inspiring way
– propose creative solutions at work and evaluate the process
– promote professional co-operation, enhance customer and partner relationships
– evaluate the applicability of outcome(s) as well as its impacts to client
– take responsibility and work considering skills and knowledge of all team members
– describe and reflect his/her learning experience
– Co-operation partner shows satisfaction with the outcome(s) of the sprint

SATISFACTORY grade 1
THE STUDENT/ STUDENT TEAM IS ABLE TO:
– use information to justify actions
– present results in understandable way
– partly consider the requirements of operating environment
– interact with customers and/or co-operation partners and respond to their needs
– evaluate the process and its results on average level
– partly utilize skills and knowledge of the team
– describe and reflect part of his/her learning experience

Further information

Digital Wellbeing Sprint is an open innovation and co-creation sprint where multidisciplinary and multicultural teams work on developing, prototyping and testing user-centered digital solutions in real-life challenge.