Facility Management (15 ECTS)

Learning outcomes

The student knows the real estate business in the various relations between the parties, and connections, as well as the different perspectives and objectives in terms of real estate. The course prepares students on the acquisition and development of real estate and user services organization, procurement and tendering. Students receive tools for real estate in an efficient and productive use, together with the status of the management of the premises in accordance with the users' changing needs. The student understands the customer-oriented facility management, real estate services, outsourcing services, as well as the principles of competitive bidding. The student understands the purchasing and subcontracting of coordination of work and know how to buy your products, services and subcontract work.

Content

The extent of different sections is told in credit units.
Facility management and office use in changing conditions (4cu ): Different roles in real estate business; housing company property manager , property manager of premises real estate service provider , various types of premises , the functional and technical requirements , facilities acquisition and development , action -oriented space planning, efficient use of space .
Services, procurement and purchasing activities (6 cu) : a service management , purchasing and subcontracting of work coordination , services, competitive tendering processes , services, sales and marketing to customers , real estate and user services, purchasing and subcontracting operation principles , real estate service structure , property management services , technical maintenance services as well as support services such as a lobby - , concierge and security services , cleaning, cleaning services , landscaping , plants and management , telephone , catering and conference services , mailing and distribution of mail , scanning , copying, moving, network architecture, interior design , procurement, courier and office services and any other support services.
Premises Project (5 cu) : During project student team plans to existing facilities for the future for a new user to a new purpose -friendly facilities and furnishings , as well as the user draws up the offer of services provided by the user .

Assessment criteria, satisfactory (1)

Opiskelija tunnistaa opintojaksoon liittyvät peruskäsitteet ja toimintatavat sekä osaa ratkaista niihin liittyviä yksinkertaisia tehtäviä.

Assessment criteria, good (3)

Edellisen lisäksi opiskelija osaa selittää opintojaksoon liittyvät peruskäsitteet ja toimintatavat sekä osaa soveltaa niitä laajempien tehtävien ratkaisemisessa.

Assessment criteria, excellent (5)

Edellisten lisäksi opiskelija osaa ratkaista vaativimmat analysointia tai perusteluja edellyttävät tehtävät lähes virheettömällä tasolla.

Assessment criteria, approved/failed

Opiskelija tunnistaa opintojaksoon liittyvät peruskäsitteet ja toimintatavat sekä osaa ratkaista niihin liittyviä yksinkertaisia tehtäviä.