Palveluinnovaatiot ja muotoilu (5 op)

Tavoitteet

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Sisältö

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Työmuodot

23 t luentoja, työpajoja sekä vuorovaikutteisia luentoja
112 t itsenäistä työskentelyä pienryhmissä

Aika ja paikka

January 18th 9–12
February 1st 13–16
February 15th 13–16
March 1st 13–16
March 15th 10–14

Oppimateriaali ja suositeltava kirjallisuus

Luennoitsijan suosittelema materiaali

Opintojaksototeutuksen valinnaiset suoritustavat

n/a

Harjoittelu- ja työelämäyhteistyö

n/a

Tenttien ajankohdat ja uusintamahdollisuudet

n/a

Kansainväliset yhteydet

n/a

Opiskelijan ajankäyttö ja kuormitus

23 t luentoja, työpajoja sekä vuorovaikutteisia luentoja
112 t itsenäistä työskentelyä pienryhmissä

Sisällön jaksotus

Introduction: objectives, fundamentals, overview of the process
Service Design process, phases Discover & Define
Service Design process, phases Develop & Deliver
Wrap up, final presentations, summary

Lisätietoja opiskelijoille

Luennoitsija: Anne Pasanen, Aalto yliopisto

Arviointimenetelmät ja arvioinnin perusteet

Ryhmätehtävä
Yksilötehtävä

Arviointiasteikko

0-5

Arviointikriteerit arvosanalle 1 tyydyttävä

1 = Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.

2 = Satisfactory performance: has completed all elements of the course and can apply and articulate concepts and information both verbally and in writing but may not have made enough effort. Certain areas of the assignments/team project are lacking in detail and require further input. The student could have demonstrated more interest and motivation for class activities and course assignments. Satisfactory presentation delivery and analysis.

Arviointikriteerit arvosanalle 3 hyvä

3 = Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of assignments/team project require further attention; shows appropriate level of interest and motivation in all class activities and course assignments. Good presentation delivery and analysis.

4 = Very good overall performance or excellent in one and very good in another element of the course: shows interest and motivation in all class activities and course assignments, applies and articulates concepts and information very well both verbally and in writing. Very good presentation delivery and analysis.

Arviointikriteerit arvosanalle 5 kiitettävä

5 = Excellent performance in all elements of the course: shows interest and motivation in all class activities and course assignments/team project, fully applies and clearly articulates concepts and information both verbally and in writing. The student follows the instructions and is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Arviointikriteerit arvosanalle hyväksytty

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.