Managerial Communication (5 ECTS)

Objective

By the end of the course, students will have developed a flexible array of managerial communication skills. They will:
• understand the complex and dynamic mix of written, spoken and visual communication that takes place within and between organisations.
• understand what constitutes effective corporate messages for a variety of stakeholders in situations ranging from crisis and change to engaging the employee and the consumer.
• have knowledge of communication in managerial contexts for example: performance review situations, negotiations, meetings and conflict.
• have developed individual communication and presentation skills in a managerial project and seminar.
• have developed career literacy skills, be able to produce competitive job applications and perform well in interview situations.

Content

This course builds on the skills and competencies acquired in year 1 courses with emphasis on advanced topics related to managerial communication at the organisational and individual level. Students explore the communicative skills and competencies required by the manager through practical application in class activities, simulations, project work and seminar discussions. Topics covered in seminars and workshops include communication theory, psychology, internal and external communication in a variety of situations, crisis and change communication, dealing with the media. By planning, organising and completing managerial seminars and projects, students develop their communication skills at the next level. Students also work on their career literacy, take part in a recruitment simulation and prepare competitive job applications.

Assessment criteria, satisfactory (1)

Sufficient performance:
showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result

Assessment criteria, good (3)

Good performance:
showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention

Assessment criteria, excellent (5)

Excellent performance:
not only fulfils all standard requirements but demonstrates originality and imagination

Assessment criteria, approved/failed

Sufficient performance:
showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result

Qualifications

You need to have passed Communication for Global Business to take this course. This means that you already have good presentation skills for business, know the basic theory of communication and can write a variety of business messages. Students who have had no previous business communication studies should not take this course.

Further information

Tuition in English

Further information

Tuition in English