Work Based Project: Nordic Business Forum Team Leader (15 ECTS)
Code: C-10056-SER025AS2AE-3003
General information
- Enrollment
-
17.02.2025 - 27.02.2025
Registration for the implementation has ended.
- Timing
-
03.02.2025 - 24.10.2025
Implementation is running.
- Number of ECTS credits allocated
- 15 ECTS
- Mode of delivery
- On-campus and online
- Institution
- Haaga-Helia University of Applied Sciences, Pasilan toimipiste
- Teaching languages
- English
- Seats
- 0 - 1
- Course
- C-10056-SER025AS2AE
Teaching methods
After completing this course, the student will be able to: - operate in a responsible team leader role as part of a large international business event. - lead a team in delivering an excellent customer experience and support the performance and development of team members. - understand the overall customer experience and how it is managed in the context of a large-scale event. - communicate clearly and effectively in English in demanding service and leadership situations. - reflect on their leadership skills, interpersonal interaction, and personal development in a professional setting. - understand the structure of event production and the significance of different roles and functions in relation to business goals and customer experience. - work under pressure, make fast decisions, and critically evaluate their actions and decisions. - use feedback to improve their professional competencies and develop themselves in the field of events and leadership.
Further information
This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project. In order to be approved, the report must be submitted in due time.
Evaluation scale
H-5