Airport Operations and Management (5 ECTS)
Code: C-10056-AVI003AS3AE-3002
General information
- Enrollment
- 02.01.2025 - 02.05.2025
- Registration for the implementation has ended.
- Timing
- 13.01.2025 - 16.05.2025
- Implementation has ended.
- Number of ECTS credits allocated
- 5 ECTS
- Institution
- Haaga-Helia University of Applied Sciences, Porvoon toimipiste
- Teaching languages
- English
- Seats
- 0 - 10
- Course
- C-10056-AVI003AS3AE
Learning outcomes
During this course the student will learn how the airport companies work and how they make business in the aviation industry. The contents will focus on the operational environment and the ecosystem of Airport Business, the business logic and strategic questions in Airport Business, the sales processes, revenue management and the customer relationships in Airport Business, the capacity and slot management at Airports, the Airport regulation, safety and security, the Airport operations and processes, the megatrends (like sustainability and digitalization) and how they affect the industry, the Airport design needs now and in the future.
Content
Operational environment and the ecosystem of Airport Business. Business logic and strategic questions in Airport Business. Sales processes, revenue management and the customer relationships in Airport Business. Capacity and slot management at Airports. Airport regulation, safety and security. Airport operations and processes. Megatrends (like sustainability and digitalization) and how they affect the industry. Airport design needs now and in the future.
Prerequisites
Sustainable Aviation Environment
Evaluation scale
H-5