Exporting Services (5 ECTS)

Learning outcomes

The student is able to - identify the role of services in international trade - define internationalization strategies of servicesand determinants of success in exporting services - analyse internationalisation modes of service companies in different sectors

Teaching methods

This course is designed for Laurea bachelor students interested in building a career in international business, but is also open for 3AMK- and Campus Online -students.. The course focuses on the service sector, the fastest growing business sector that offer great potential for companies seeking growth in international markets. We expect you to have basic knowledge of service business incl. marketing. After taking the course you will be able to: - identify the role of services in international trade - define internationalization strategies of services and determinants of success in exporting services - analyse internationalisation modes of service companies in different sectors Study unit will be implemented completely on-line. It consists of three chapters Ch 1. Orientation Ch 2. Landscape of service export Ch 3. Service export modes and Case-assignment Each chapter has a set of independent assignments. Assessment criteria will be informed for each assignment separately. Assignments will be graded by points (total 100 points). There will be five online sessions (see timetable below) to support your learning. Participation to these sessions will be expected. The course platform will be CANVAS and we will use Zoom Video Communications for online sessions. Proceed through the chapters in a chronological order. Study the materials and complete the tasks of one chapter before moving to the next chapter. The course is designed so that you can mostly work independently. Pay attention to the deadlines for each task. The deadlines are there to structure your work and are to be followed. They will enable you to progress with the pace of your peers and also to get the most out of the online sessions. You will receive feedback for the tasks that you have returned by the deadline.

Location and time

Online (CANVAS platform)

Learning materials and recommended literature

All materials will be available on the platform.

Student workload

The expected working time for 5 credits is about 130 working hours.

Assessment methods and criteria

Study unit consists of independent assignments. Assesment criteria will be informed in each assignment. Passing the Orientation assignments will confirm your participation to this course. Assignments will be graded by points (total 100 points). Orientation assignments max 5 points Landscape of International Service Business -assignments max 45 points Service export modes max 25 points Case -assignments max 25 points The points will be accumulated during the course and transferred to grades as follows: 0 - 45 points = Fail 45 - 54 points Satisfactory (1) 55 - 64 points Satisfactory (2) 65 - 74 points Good (3) 75 - 84 points Good (4) 85 - 100 points Excellent (5)

Evaluation scale

H-5