Speech Communication (5 ECTS)

Learning outcomes

On completion of the course the student can
- identify and understand the key competences needed to plan, manage and evaluate verbal communication situations in the work of a cultural manager
- observe and analyze speech communication in different situations
- plan performance and group communication situations
- illustrate, structure, justify and target their case according to the communication situation and purpose of the communication
- adapt their communication style and respond to the different domestic and international verbal communication situations required by the cultural manager profession
- give and receive feedback on verbal communication skills and realistically evaluate their own strengths and areas for improvement
- be motivated to further develop their speech communication skills

Content

- Presentation skills in different performance situations
- Illustrating, targeting, influencing and arguing
- Building an expert presentation
- Performance tension
- Group communication skills in physical and virtual group communication situations
- Negotiation skills
- Meeting practices
- Listening
- Giving and receiving feedback
- Communicator image

Teaching methods

Lectures, group work, individual tasks and litterature

Location and time

On line working and some meetings at Arabia campus

Learning materials and recommended literature

Materials from Kileijelppi and lectures
Miller, Nunnally, Wackman: Relatioship skills
Kopakkala; Ryhmö, jengi, tiimi

Alternative completion methods of implementation

No alternative certifications

Internship and working life connections

Course includes a lot of practise connected with skills that are necessary in work life

Exam dates and retake possibilities

During the course by tasks that are given there

Student workload

Students need to be ready for weekly tasks that will be processed on the course

Content scheduling

1. Orientation, clear communication and listening skills
2. Group process and communication in group
3. Groupwork for next lesson
4. Panels
5. Speech
6. Meetings, conflict resolving and givivg feedback
7. Me as communicator and storyteller

Further information for students

This course is very comminicationa and demands intensive precense

Assessment methods and criteria

Continuos evaluation

Evaluation scale

Hyväksytty/Hylätty

Assessment criteria, satisfactory (1)

The student is able to name the key skills needed for planning, managing and evaluating speech communication situations in the work of a cultural manager. The student is able to plan performance and group communication situations related to the work of a cultural manager. They can illustrate, structure, justify and focus their case. The student is able to give and receive feedback on speech communication skills.

Assessment criteria, good (3)

The student knows the essential skills and significance of planning, managing and evaluating speech communication situations in the work of a cultural manager. They are able to observe and analyze speech communication in different situations. The student is able to plan performance and group communication situations related to the work of a cultural manager. They are able to illustrate, structure, justify and focus their communication taking into account the situation and purpose of communication. The student is able to adapt their communication style to the speech communication circumstances. The student is able to give and receive feedback on verbal communication skills and realistically evaluate their own strengths and development areas. They are motivated to develop their speech communication skills.

Assessment criteria, excellent (5)

The student knows the essential skills of planning, managing and evaluating speech communication situations and is able to apply them to changing situations. They are able to observe and analyze speech communication in different situations. The student is able to plan performance and group communication situations related to the work of a cultural manager and to find alternative ways to deal with interaction situations. They are able to illustrate, structure, justify and target their case in a versatile way taking into account the situation and purpose of communication.The student is able to adapt their communication style and deal with the various communication situations required by the profession of cultural manager. The student is able to give and receive feedback on speech communication skills and realistically evaluate their own strengths and development targets. They are motivated to develop their speech communication skills.

Assessment criteria, approved/failed

The student is able to name the key skills needed for planning, managing and evaluating speech communication situations in the work of a cultural manager. The student is able to plan performance and group communication situations related to the work of a cultural manager. They can illustrate, structure, justify and focus their case. The student is able to give and receive feedback on speech communication skills.