Quality Management (5 ECTS)
Code: L000CH78-3004
General information
- Enrollment
- 04.11.2019 - 08.12.2019
- Registration for the implementation has ended.
- Timing
- 16.03.2020 - 31.05.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 ECTS
- Mode of delivery
- On-campus
- Unit
- (2019-2024) School of Business
- Campus
- Leiritie 1
- Teaching languages
- English
- Seats
- 20 - 35
- Degree programmes
- Master's Degree Programme in Supply Chain Management (Technology, Communication and Transport)
Objective
The student is able to implement and maintain quality management system taking into account normative requirements. (S)he understands quality as a tool in order to reach strategic goals. The student is able to manage development projects and analyze and improve processes. (S)he knows and is able to apply the content of the relevant quality management rules and standards. The student is able to identify target-group-specific requirements and different reference groups.
Content
- ISO-quality management systems
- Quality standards and laws
- Different aspects of quality management
- Features and methods of Quality management
- Management of quality related projects
- Measures and work evaluation criteria used in quality management
- Continuous improvement
- Business process management
- Leadership, management and work evaluation
- Measurement, presentation and reporting
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
1 (Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.
Assessment criteria, good (3)
3 (Average/Good), this means that the student's performance is good and she/he is showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention.
Assessment criteria, excellent (5)
5 (Outstanding), this means that the student's performance is excellent and it not only fulfils all standard requirements but demonstrates originality and imagination.
Assessment criteria, approved/failed
(Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.
Further information
The language of the tuition is English.
Further information
The language of the tuition is English.