Managerial Work in On-call Services (5 ECTS)

Objective

The student
- develops his professionalism and is able to analyze the effectiveness of managerial- and expert work in his area
- is able to manage and develop on-call service processes in multiprofessional teams
- deepens his knowledge in the special details, evaluation of effectiveness and ethical considerations of on-call services
- is able to use the latest evidence to support his decisions
- is able to develop his critical thinking skills, leadership competencies and digital skills in the managerial and expert work in the on-call services

Content

Special tenets of expert work
Applying knowledge leadership in on-call services
Leadership and management in multiprofessional teams
Use of state of the art technology in the managerial and expert work in on-call services

Location and time

Autumn semester , 2.period during weeks 20.10.-31.12.2025
Net learning

Materials

Scientific articles in the course´s Moodle, as well as literature and online publications.

Teaching methods

Independent study
Net learning
The tasks of the course
Peer learning

Employer connections

Expert lectures and tasks in the course are focused on students' own work units/ working life.

Exam schedules

N/A

International connections

International source material.

Completion alternatives

N/A

Student workload

1op is 27h of a student's job
Total Time: 5op = 135h

Content scheduling

Orientation online 20.10.2025 at: 15-16
AHOT Webinar online 06.11.2025: 15-18.00
Expert Lecture online 13.11.2025 at 16:15 -18:00
Managerial Lecture online 20.11.2025 at 16:15 -18:00
Webinar online 01.12.2025: 15-17

Further information

RPL:
Recognition of Prior Learning (RPL): If a student receives an RPL decision as a pedagogical solution, the decision must be submitted to the responsible teacher before the start of the course.

Misconduct:
By returning an online exam or online assignment, students certify that their knowledge is based on independent work and ethical behaviour. All misconduct (including cheating) can lead to suspension from the UAS for up to a year. Act on Universities of Applied Sciences 932/2014, Section 38. To ensure the demonstration of independent competence in online course, the teacher may, at his/her discretion, require the demonstration of competence under supervised conditions or by means of an oral examination. The teacher will announce the method of demonstration at the beginning of the course.

AI:
Artificial intelligence (AI) can be used to create ideas and sketches, but it cannot replace the student's own thinking and writing answers.

Teacher’s materials:
Tasks and Materials drawn up by the teacher are works under the Copyright Act (404/61) on which the teacher has copyright. Tasks and Materials may not be used other than in their own studies. Their public dissemination is only allowed with the teacher's permission.

Course feedback:
Course feedback is collected on the implementation of the course, which is an important part of the development of teaching and activities. By providing feedback, you have the opportunity to influence the content of the courses and the development of teaching. Feedback enables the teacher to improve his/her own implementation and teaching methods for other courses. Giving constructive feedback will also develop your own work life skills. Course feedback is given anonymously and the person giving the feedback cannot be identified.

Evaluation scale

Hyväksytty/Hylätty

Assessment criteria, satisfactory (1)

The student displays competence to deal with the basic content of the study unit but lacks competence in independent data acquisition, interpretation and the ability to apply the acquired knowledge to the context of workplace.

Assessment criteria, good (3)

The student fulfills the requirements for the study unit well. S/he displays competence in active data acquisition and is able to interpret the key features of the data to a clinical setting. The student has the ability to analyze the acquired knowledge and to apply it to the context of workplace.

Assessment criteria, excellent (5)

The student displays broad and versatile competence in the content of the study unit. S/he has great competence in targeted data acquisition. The student’s ability to make decisions shows independent thinking, responsible actions and leadership skills. The ability to apply the acquired knowledge to the context of workplace is creative and versatile.

Assessment methods and criteria

Framework for the assessment criteria:

Assessment criteria, satisfactory, very satisfactory (1-2)
The student displays competence to deal with the basic content of the study unit but lacks
competence in independent data acquisition, interpretation and the ability to apply the acquired
knowledge to the context of workplace.

Assessment criteria, good (3-4)
The student fulfills the requirements for the study unit well. S/he displays competence in active data acquisition and is able to interpret the key features of the data to a clinical setting. The
student has the ability to analyze the acquired knowledge and to apply it to the context of the
workplace.

Assessment criteria, excellent (5)
The student displays broad and versatile competence in the content of the study unit. S/he as
great competence in targeted data acquisition. The student’s ability to make decisions shows
independent thinking, responsible actions and leadership skills. The ability to apply the acquired knowledge to the context of workplace is creative and versatile.

Assessment criteria, pass/fail:
The assessment criteria for a ‘pass’ grade are the same as the assessment criteria for a
‘satisfactory’ (1) grade, which is that the student has achieved the core competence.