Study Guide

Objective

1. Developing technical vocabulary: Students will learn the technical vocabulary required to communicate effectively in the field of Information Technology.

2. Understanding technical documentation: Students will be able to read and understand technical documentation such as manuals, guides, and specifications.

3. Writing technical documentation: Students will be able to write technical documentation such as manuals, guides, and specifications.

4. Presenting technical information: Students will be able to present technical information in a clear and concise manner.

5. Communicating with colleagues: Students will be able to communicate effectively with colleagues in the field of Information Technology.

Content

- Product Management: Identify Problem
- Network Engineer: Interpret & Implement Instructions
- Software Engineer: Analyze Factual Information
- Customer Support: Examine Key Information
- Security Engineer: Incorporate Goals and Objectives
- Security Engineer: Participate in Discussion
- Network Engineer: Analyze and Prioritize
- Customer Support: Request Feedback
- Software Engineer: Evaluate
- Software Engineer: Identify issues and concern
- Network Engineer: Defend a Point of View
- Product Management: Update Colleagues

Location and time

Online in Metropolia's Moodle and course can be done in own space.

Materials

Online.

Teaching methods

Course is 100% online (Self-Study) course which can be done in own space.

Employer connections

N/A

Exam schedules

Online.

International connections

N/A

Completion alternatives

N/A

Student workload

Depends on the student's starting level.

Content scheduling

Course has two part's and both part's includes six (6) Module's with quiz's and Final Exam.

Evaluation scale

Hyväksytty/Hylätty

Assessment criteria, approved/failed

Pass after all of quiz's has been done and Final Exam's has been passed.

Assessment methods and criteria

Pass after all quiz's and Final Exam's have been done and passed.