Service Design (5 cr)
Code: KM00EI71-3006
General information
- Enrollment
-
27.11.2023 - 14.01.2024
Registration for the implementation has ended.
- Timing
-
31.01.2024 - 13.03.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- On-campus
- Campus
- Hämeentie 135 D
- Teaching languages
- English
- Seats
- 0 - 15
- Degree programmes
- Design
Implementation has 15 reservations. Total duration of reservations is 44 h 0 min.
Time | Topic | Location |
---|---|---|
Wed 31.01.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Thu 01.02.2024 time 09:00 - 12:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Thu 01.02.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 07.02.2024 time 09:00 - 11:30 (2 h 30 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 07.02.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Thu 08.02.2024 time 09:00 - 11:30 (2 h 30 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Thu 08.02.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 14.02.2024 time 09:00 - 12:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 14.02.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Wed 28.02.2024 time 09:00 - 12:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 28.02.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Wed 06.03.2024 time 09:00 - 12:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 06.03.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Wed 13.03.2024 time 09:00 - 12:00 (3 h 0 min) |
Service Design KM00EI71-3006 INDEPENDENT WORK |
|
Wed 13.03.2024 time 13:00 - 16:00 (3 h 0 min) |
Service Design KM00EI71-3006 |
AR425
Aineopetustila Mänty
|
Objective
The student
• learns about the concepts, processes and methods of service design
• is familiar with the research approach to service design and typical service design process documentation.
Content
• Basics of service design
• Service design tools
• Service design methods
• Service design process
• Research activities in service design
• Utilisation of prototypes in service design
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
The student
• is familiar with the concepts and basics of service design
• knows the essential tools and techniques of service design
• recognises the importance of research in service design
• can produce service design documentation and outline the service design process
• knows how to use prototypes as a design tool.
Assessment criteria, good (3)
The student
• demonstrates good knowledge of the concepts and basics of service design
• is able to apply service design tools and techniques
• can evaluate the importance of research to the quality of design work
• understands the importance of and is able to produce service design documentation
• masters the service design process
• masters the use of prototypes as part of their design work.
Assessment criteria, excellent (5)
The student
• has full command of the concepts and premises of service design
• can apply the tools and techniques of service design creatively and intelligently
• understands and is able to versatilely evaluate the importance of research in service design to the quality of design work
• can apply the methods of service design documentation and understands its significance for design
• understands the service design process and is able to modify it creatively and appropriately
• can examine the use of prototypes as a part of the design work.
Assessment criteria, approved/failed
The student
• is familiar with the concepts and basics of service design
• knows the essential tools and techniques of service design
• recognises the importance of research in service design
• can produce service design documentation and outline the service design process
• knows how to use prototypes as a design tool.