Service Business (5 cr)
Code: TX00CN58-3008
General information
- Enrollment
-
06.05.2024 - 18.08.2024
Registration for the implementation has ended.
- Timing
-
19.08.2024 - 15.11.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- On-campus
- Unit
- (2019-2024) School of ICT
- Campus
- Karaportti 2
- Teaching languages
- Finnish
- Degree programmes
- Industrial Management
Implementation has 10 reservations. Total duration of reservations is 21 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Wed 21.08.2024 time 09:30 - 12:00 (2 h 30 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD659
Oppimistila
|
|
Wed 28.08.2024 time 09:30 - 12:00 (2 h 30 min) |
Palveluliiketoiminta TX00CN58-3008 |
KME659
Oppimistila
|
|
Wed 04.09.2024 time 13:00 - 15:00 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMC557
Oppimistila
|
|
Wed 11.09.2024 time 09:30 - 12:00 (2 h 30 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD550
Oppimistila
|
|
Wed 18.09.2024 time 09:30 - 11:30 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD550
Oppimistila
|
|
Wed 25.09.2024 time 10:00 - 12:00 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD550
Oppimistila
|
|
Wed 02.10.2024 time 10:00 - 12:00 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD550
Oppimistila
|
|
Wed 09.10.2024 time 09:30 - 11:30 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KMD751
Oppimistila
|
|
Mon 28.10.2024 time 10:30 - 12:00 (1 h 30 min) |
Palveluliiketoiminta TX00CN58-3008 |
KME659
Oppimistila
|
|
Mon 04.11.2024 time 10:00 - 12:00 (2 h 0 min) |
Palveluliiketoiminta TX00CN58-3008 |
KME659
Oppimistila
|
Objective
Students understand the role of services in a company's business, and their knowledge on IT services and its practices develops. Students understand the challenges and opportunities of service oriented companies, and they know productisation and basic concepts of service design.
Content
Context of industrial services: objectives, challenges, frameworks, services and sustainability
Characteristics of professional services
Service design
Productivity of services
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.
Assessment criteria, good (3)
Students have achieved the course objectives well, even though the knowledge and skills need improvement on some areas. Students are able to define the course concepts and models and are able to justify the analysis. The student is able to apply their knowledge in leisure, study and work situations. The student understands the importance of expertise in the field of business and is able to analyze his/her own expertise.
Assessment criteria, excellent (5)
Students have achieved the objectives of the course with excellent marks. Students master commendably the course subject area’s concepts and models. Students are able to make justified and fluent analysis and to present concrete development measures. The students are well prepared to apply their knowledge in leisure, study and work situations. Students are able to analyze the business sector expertise and the evolvement of their own expertise.
Assessment criteria, approved/failed
Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.
Qualifications
Basics of industrial management