Study Guide

Objective

The student has the basic knowledge of the principles and activities in facility management.

Content

Real estate industry and facility management
- The real estate business in Finland and abroad
- Housing, office, space and rental markets
- Management of real property: purchase, sales and renting

Facility services
- Contents of the services
- Production, procurement and tendering of user services

Asset management
- Maintenance and financial management of real property
- Customer management
- Reporting and monitoring

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

The student knows the key actors and operation principles.

The student recognizes the key functions in financial management, facility management and facility services, and the tasks related to these.

Assessment criteria, good (3)

The student knows the key actors and operation principles, and their importance to the society.

The student recognizes the key functions in financial management, facility management and facility services, and the tasks related to these.

Assessment criteria, excellent (5)

The student knows the key actors and operation principles, and their importance to the society.

The student recognizes the key functions in financial management, facility management and facility services, and the tasks related to these.

The student can apply the knowledge and skills at work and in the further development of personal expertise in facility management.

Assessment criteria, approved/failed

The student knows the key actors and operation principles.

The student recognizes the key functions in financial management, facility management and facility services, and the tasks related to these.