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Safety and Quality Processes and Management in Social and Health Care (5 cr)

Code: S000DK77-3007

General information


Enrollment

27.11.2023 - 10.12.2023

Timing

24.01.2024 - 20.03.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

School of Rehabilitation and Examination

Campus

Myllypurontie 1

Teaching languages

  • English

Seats

0 - 65

Degree programmes

  • Master's Degree Programme in Health Business Management
  • Master's Degree Programme in Osteopathy
  • Master's Degree Programme in Health Business Management
  • Master's Degree Programme in Health Business Management

Teachers

  • Eija Metsälä
  • Tricia Cleland Silva

Teacher in charge

Eija Metsälä

Groups

  • S2423S6
    Master's Degree Programme in Osteopathy, ylempi, sote
  • L0523S6
    Master's Degree Programme in Health Business Management ylempi, liiketalous
  • S1123S6
    Master's Degree Programme in Health Business Management ylempi, sote
  • T1423S6
    Master's Degree Programme in Health Business Management ylempi, tekniikka

Objective

The student is able to create a consistent framework/knowledge base for health care safety and quality making use of both national and international guidelines and scientific sources in a critical and analytic manner, to use concepts of the area of expertise innovatively, to solve demanding problems in the field of health care safety and quality where new knowledge and competence is created, to apply and combine information from different fields, to develop innovative insights or solutions into health care safety and quality both at the national and international levels and to communicate about health care safety and quality convincingly both orally and in writing to audiences within and exterior to the field.

Content

Safety and Quality management systems in social and health care
Standards and laws
Quality development tools and techniques
Process management

Location and time

Introduction Wed 24.1 at 1pm to 2pm: EM & Tricia
Process management and change agents: Wed 31.1 2pm to 3.30 p.m
Wed 7.2 at 2pm to 4pm (2h) Mandatory tutoring session (topics and groups)
Wed 14.2 at 2pm to 3.30 pm (1,5h) Mandatory tutoring session (current stage of the group work)
Wed 6.3 at 2.30pm -3.30 pm (1h) Mandatory tutoring session (current stage of group work/ what needs to be done before the final seminar)
Wed 20.3 at 10 am to 2pm (4h) The final seminar

In Moodle online learning platform + Zoom

Materials

To be informed in the introductory session of the course

Teaching methods

Flipped learning
Online tutorials for guidance
Reflective questions
Group assignment
Seminar

Employer connections

The group assignment requires reflection on professional working life experience

Exam schedules

n/a

International connections

n/a

Completion alternatives

n/a

Student workload

8 hrs online tutorials and teaching
4 hrs seminar
123 hrs independent study in group

Content scheduling

Introduction Wed 24.1 at 1pm to 2pm: EM & Tricia
Process management and change agents: Wed 31.1 2pm to 3.30 p.m
Wed 7.2 at 2pm to 4pm (2h) Mandatory tutoring session (topics and groups)
Wed 14.2 at 2pm to 3.30 pm (1,5h) Mandatory tutoring session (current stage of the group work)
Wed 6.3 at 2.30pm -3.30 pm (1h) Mandatory tutoring session (current stage of group work/ what needs to be done before the final seminar)
Wed 20.3 at 10 am to 2pm (4h) The final seminar

Further information

Lecturers: Eija Metsälä, Tricia Cleland Silva

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

The student is able to gather, process, produce and evaluate information about health care safety and quality, to use concepts of the area of expertise systematically, to solve problems in the field of health care safety and quality based on research and guidelines on the field, to recognize and analyze foci of health care quality and safety at the local level and to communicate about health care safety and quality clearly both orally and in writing

Assessment criteria, good (3)

The student is able to gather, process, produce and evaluate information about health care safety and quality through critical and extensive use of both national and international scientific sources;
to use concepts of the area of expertise correctly, to solve problems in the field of health care safety and quality based on up to date evidence, applying and combining information from different fields;
to develop new viewpoints or solutions for health care safety and quality at the national or international level and to communicate about health care safety and quality in a competent, clear and consistent manner both orally and in writing.

Assessment criteria, excellent (5)

The student is able to create a consistent framework/knowledge base for health care safety and quality making use of both national and international guidelines and scientific sources in a critical and analytic manner, to use concepts of the area of expertise innovatively, to solve demanding problems in the field of health care safety and quality where new knowledge and competence is created, to apply and combine information from different fields, to develop innovative insights or solutions into health care safety and quality both at the national and international levels and to communicate about health care safety and quality convincingly both orally and in writing to audiences within and exterior to the field.

Assessment criteria, approved/failed

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.

Assessment methods and criteria

Responding reflective questions 15%
Group assignment, report and presentation 1-5
- Individual part 35%
- Common part 50%

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.