Sales Course (Online) (5 cr)
Code: LD00EH46-3002
General information
Enrollment
02.05.2023 - 13.08.2023
Timing
28.08.2023 - 22.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Business
Campus
Leiritie 1
Teaching languages
- Finnish
Seats
20 - 35
Degree programmes
- Economics and Business Administration
Teachers
- Pia Väkiparta-Lehtonen
- LII Liiketalous ope
Teacher in charge
Anne Perkiö
Groups
-
LXD21S1Liiketalouden tutkinto-ohjelma päivä
-
LITO_VVVapaastivalittavat, liiketalous
Objective
Upon completion of the course students will understand the sales process and its relevance to business-to-consumer and business-to-business sales. The student will be able to recognise different types of sellers and customers and their respective impact on sales work. The student will be able to recognise and understand elements, methods and practical tactics of interaction utilised in sales work
Content
- The sales process
- Methods and tactics of interaction
- Seller and customer types
Location and time
To be finnished by 17.12.2023.
Teaching methods
MOOC
Employer connections
-
Exam schedules
-
Completion alternatives
-
Further information
in Finnish
Evaluation scale
Hyväksytty/Hylätty
Assessment criteria, satisfactory (1)
The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.
Assessment criteria, good (3)
The student has achieved the course objectives well, even though the knowledge and skills need improvement on some areas. The student is able to define the course concepts and models and are able to justify the analysis. The student is able to apply his/her knowledge in leisure, study and work situations. The student understands the importance of expertise in the field of business and is able to analyze his/her own expertise.
Assessment criteria, excellent (5)
The student has achieved the objectives of the course with excellent marks. The student masters commendably the course subject area’s concepts and models. The student is able to make justified and fluent analysis and to present concrete development measures. The student is well prepared to apply his/her knowledge in leisure, study and work situations. The student is able to analyze the business sector expertise and the development of his/her own expertise.
Assessment criteria, approved/failed
The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.
Prerequisites
Marketing or equivalent competences