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Customers and Users of eHealth Services (5 cr)

Code: TX00CG29-3009

General information


Enrollment
28.11.2022 - 08.01.2023
Registration for the implementation has ended.
Timing
08.01.2023 - 07.05.2023
Implementation has ended.
Number of ECTS credits allocated
5 cr
Mode of delivery
On-campus
Unit
(2019-2024) School of ICT
Campus
Karaportti 2
Teaching languages
Finnish
Seats
0 - 40
Degree programmes
Information and Communication Technology

Implementation has 1 reservations. Total duration of reservations is 3 h 0 min.

Time Topic Location
Thu 16.03.2023 time 09:00 - 12:00
(3 h 0 min)
eHealth-palveluiden asiakkaat ja käyttäjät TX00CG29-3009
KMD759 Oppimistila
Changes to reservations may be possible.

Objective

After completing the course, the student recognizes essential social and healthcare services, identifies social and healthcare operating principles, recognizes different types of customers and users and their special needs and perspectives, and knows how to take these issues into consideration when utilizing ICT solutions to services and processes.

Content

• Social and healthcare actors, operating principles and services
• Roles of customer and user
• ICT solutions’ customers and users and their special needs
• Customer in product development
• User perspective to technology

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Student recognizes some essential social and healthcare operating principles and services, identifies some customers and users of health related ICT solutions and their special needs, and uses learned knowledge.

Assessment criteria, good (3)

Student recognizes essential social and healthcare operating principles and services, identifies customers and users of health related ICT solutions and their special needs, and applies learned knowledge.

Assessment criteria, excellent (5)

Student thoroughly recognizes essential social and healthcare operating principles and services, understands customers and users of health related ICT solutions and their special needs, and applies learned knowledge in advanced manner.

Assessment criteria, approved/failed

Student recognizes some essential social and healthcare operating principles and services, identifies some customers and users of health related ICT solutions and their special needs, and uses learned knowledge.

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