Study Guide

Objective

The student understands the differences of e-commerce and traditional order-delivery processes in retail and B2B deliveries in industry.

The student recognizes the main distribution channels and warehousing models and is able to analyse benefits and sustainability of different delivery options and transportation modes. The student understands how distribution, warehousing and packaging related technology and automation is applied in various industries and in retail.

The student is able to perform order-delivery process by using an ERP- system and understands how transport and location planning systems are utilized for more sustainable and efficient distribution.

Content

- Order-delivery processes in retail and industry
- E-commerce order-delivery process
- Channels of distribution, omni- and multichannel logistics
- Main activities and safety in distribution/logistics centres, warehouses and terminals
- Packaging and labelling activities and innovations
- Information systems and technologies of distribution
- Sales and distribution process in an ERP-system
- Location and transport route planning systems
- Third-party logistics and Value-added logistics services

Location and time

The classes are held mostly at the campus. Some lectures / assignments might be held online.

Materials

The literature will be announced in the beginning of the course.

Teaching methods

Problem-based learning cases
Virtual learning platform
Individual and group assignments
SAP assignment in computer class

Further information

Those lectures that are hold online might be recorded. Metropolia GDPR and Data Privacy policies are respected. See more information:
https://www.metropolia.fi/en/about-us/data-protection-and-gdpr

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.

Assessment criteria, good (3)

The student has achieved the course objectives well, even though the knowledge and skills need improvement on some areas. The student is able to define the course concepts and models and are able to justify the analysis. The student is able to apply his/her knowledge in leisure, study and work situations. The student understands the importance of expertise in the field of business and is able to analyze his/her own expertise.

Assessment criteria, excellent (5)

The student has achieved the objectives of the course with excellent marks. The student masters commendably the course subject area’s concepts and models. The student is able to make justified and fluent analysis and to present concrete development measures. The student is well prepared to apply his/her knowledge in leisure, study and work situations. The student is able to analyze the business sector expertise and the development of his/her own expertise.

Assessment criteria, approved/failed

The student has achieved the course objectives fairly. The student will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.

Assessment methods and criteria

Will be announced in the beginning of the course.

Prerequisites

Supply Chain Management or relevant basic studies