•     Client Service and Counseling (Finnish as a Second Language) SX00CT30-3005 04.08.2019-06.11.2019  5 credits +-
    Learning outcomes of the course
    Students
    - understand the philosophical, ethical and pedagogic premises of client service, instruction and counselling as well as their significance to their actions
    - master client service, education and teaching as a work method included in their profession and use it in different contexts
    - know how to plan, implement and evaluate client-oriented education and teaching in Finnish in cooperation with other experts
    - are able to use existing educational and teaching material as well as produce new material in Finnish considering the client-oriented approach
    - are able to assist clients/patients in using appropriate social and health care services.
    Course contents
    Concepts, ethics and learning strategies of client service, education and teaching
    Client service and client/patient education and teaching in Finnish
    Client service process and elements of good client service
    Education and teaching process: needs evaluation, planning, implementation (methods, form and content), evaluation and documentation
    Client- and goal-oriented utilization of Finnish client service, education and teaching material
    Various evaluation methods for client service and education regarding quality and effectiveness as well as development of client service, education and teaching
    Assessment criteria
    Satisfactory
    See a separate framework for evaluation.
    When evaluating the competences, the evaluation criteria for competent/intermediate level is used.
    Further information
    The course is meant for students who`s educational language is other than Finnish.
    Name of lecturer(s)

    Aira Korkeamäki

    Mode of delivery

    Face-to-face

    Recommended or required reading

    F2:
    Teacher´s materials
    Kela, M., Korpela, E. & Lehtinen, P. 2011. Sairaan hyvää suomea. Helsinki: Edita.

    Planned learning activities and teaching methods

    F2:
    Learning assignments, individual consultation

    Assessment methods and criteria

    F2:
    3 x Attendance 17 %
    6 x Learning assignment 33 %
    1 x Exam 50 %

    Language of instruction

    Tuition in Finnish

    Timing

    04.08.2019 - 06.11.2019

    Enrollment date

    02.05.2019 - 09.08.2019

    Seats

    20 - 35

    Unit, in charge

    School of Health Care

    Teacher(s)

    Aira Korkeamäki

    Further information for students

    The beginning level of the F2-course is B2. Part of the lessons are carried out virtually.

    Degree Programme

    Biomedical Laboratory Science, Public Health Nursing, Degree Programme in Emergency Care, Nursing (in Finnish), Oral Hygiene, Radiography and Radiotherapy, Midwifery, Degree Programme in Nursing

    Unit location

    Myllypurontie 1

    Evaluation scale

    0-5

    Completion alternatives

    N/A

    Work placement(s)

    N/A

    Exam schedule

    F2:
    Informed later.

    International connections

    N/A

    Students use of time and load

    133 h

    Content periodicity

    N/A