Master's Degree Programme in Health Business Management - Curricula

Master's Degree Programme in Health Business Management
Master of Business Administration, 90 ECTS

Master of Business Administration

Academic year 2020 - 2021

Business Development Methods and Tools S000DK75-3003 05.10.2020-31.12.2020 5 credits (S1120S6, ...) + -
Learning outcomes of the course

The student is able to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Course contents

Promoting and managing change
Process development tools and techniques
Project management: planning, organizing, managing, concluding, evaluating and reporting
Quality improvement
Best practices in OD, applications in case organizations.

Assessment criteria

Satisfactory

The student is able¬¬ to: justify the use of approaches to change and project management methods and techniques, to use them appropriately, to differentiate between their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within his/her own field.

Good

The student is able¬¬ to assess the use of approaches to change and project management methods and techniques, to use them appropriately, to evaluate their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Excellent

The student is able¬¬ to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Face-to-face

Language of instruction

English

Timing

05.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva, HBM YAMK1 Virtuaali

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5
Digitalization of Health Business and Enterprise Resource Planning Systems S000DR78-3001 20.10.2020-31.12.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student understands the structure and functions of an Enterprise Resource Planning system in the era of digitalization. He/she knows how ERP can help him in planning and decision-making in his area of responsibility in health business. He/she is able to improve the management system of an organization with the help of digitalization and a modern ERP system.

Course contents

Digitalization in health business management and of Enterprise Resource Planning (ERP), the scope and functions
How reporting and performance measurement in ERP system support business decisions.
Application to the student’s work environment: how to benefit from ERP.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

Face-to-face

Recommended or required reading

As recommended by the lecturer.

Planned learning activities and teaching methods

Interactive lectures, group assignment

Assessment methods and criteria

According to the core curriculum

Language of instruction

English

Timing

20.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 60

Teacher(s)

Sakari Lind

Further information for students

Lecturer: Sakari Lind

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

N/A

International connections

N/A

Students use of time and load

24 hrs of contact teaching
111 hr of autonomous and group work
Human Resource Management in a Changing Environment S000DR76-3001 18.10.2020-31.12.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student demonstrates the ability to develop organization culture as a manager and to manage the know-how of human resources; He/she acts responsibly, respecting the existing legislation, and can proactively develop the organization as a manager; The student pays attention to workplace wellbeing; and has good networking and interaction skills; The student connects human resource management to the strategy of the company;
The student can make legitimate decisions in conflict situations in the organization; The student is able to analyze different motives and can manage at a personal level; He/she renews the management and involvement of the employees; The student can interpret the common paradigms of management and apply different kinds of management styles in a changing working environment.

Course contents

Integration between the organization culture and human resource management
Paradigm of human resource management, motivation and future management
Principles and values
How to increase involvement of human resources at the work place
Labour code

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

As recommended by the lecturer.

Planned learning activities and teaching methods

Online pre-recorded video lectures and mandatory in-class workshop

Assessment methods and criteria

As described in the core curriculum and above.

Language of instruction

English

Timing

18.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva

Further information for students

Lecturer: Tricia Cleland Silva

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

As instructed by the lecturer.

Exam schedule

N/A

International connections

N/A

Students use of time and load

4 hrs work shop
131 hours of independent study

Content periodicity

Sequence of classes:

Online pre-recorded video lectures: 4 x 45 minutes to 1 hr (total of approximately 4 hours)
Pre-readings and integrated papers: 2 readings for each two page paper (4 in total, 40% of final grade)
Case studies (20%): Based on a fictional story
Participation in-class workshop & post assignment from class notes (40%)
Weekly topics:

Topics 1: Human resource management: An overview of context, function, and practices
Topic 2: Organizational learning and development strategies
Topic 3: Staffing and retention
Topic 4: Reward, pay & performance management
Marketing Processes and Solutions in Health Business S000DR77-3001 01.08.2020-18.10.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student understands the role of customer relationships for competitive advantage; is familiar with the marketing processes in business organizations; has the knowledge and the skills to develop, plan and implement the ways companies can aquire, sell and serve customers; is familiar with various marketing systems; able to measure and follow-up the impact of marketing actions within a multichannel environment; can apply the customer relationship approach in the working life.

Course contents

Marketing processes
Marketing channels
Marketing systems, solutions and tools
Measurement and follow-up of marketing actions
Developing marketing processes within organizations.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the
recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Distance learning

Recommended or required reading

Required readings:
Berkowitz, E. N. (2016). Essentials of healthcare marketing. Jones & Bartlett Publishers.
Other material recommended by the lecturers.

Planned learning activities and teaching methods

Lectures online or in Myllypuro, according the instructions provided by the authorities

Assessment methods and criteria

Video pitch, business plan

Language of instruction

English

Timing

01.08.2020 - 18.10.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva, HBM YAMK1 Virtuaali

Further information for students

Responsible lecturers:
Dr Tricia Cleland Silva
Alex Atanasova, MSc BA

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

5 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

10.10. dead line: video pitch
6.11. dead line: final business plan

International connections

N/A

Students use of time and load

135 hrs, including all course work and online classes

Content periodicity

The course is based on foundational knowledge of the principles of marketing and their particular application in health care. The course focuses on these principles explore the changing environmental forces that are unique to the healthcare market. Topics covered include the meaning of marketing, elements of successful marketing, and the changing healthcare marketplace.
Learning outcomes:
The students will become familiar with marketing essentials, particularly within the healthcare industry. The students will acquire practical skills in customer relationships, marketing processes, branding, and ways to pitch an original business idea for the healthcare market.
Master’s Thesis and Maturity Test S000ED55-3002 01.08.2020-31.07.2022 30 credits (S1120S6, ...) + -
Learning outcomes of the course

The student is able to plan, implement and evaluate a research and development project in co-operation with working life.
The student is able to critically and effectively apply the research and expert knowledge of the field and RDI methods for developing practicesand problem solving in working life. In his/her work, the student shows initiative and good change management and development skills.
The student is able to work independently in expert positions of the field and as a developer and reformer of working life.The student is able to make justified decisions during the different phases of the thesis process.
The student produces a written report of the research and development project and has good oral and written professional communication skills. In the maturity test,the student demonstrates good knowledge of the thesis’ subject area and is able to communicate the results in a professional manner.

Course contents

All parts of the thesis process(selectionof the subject, research and development process, thesis report)according to thedegree programme guidelines: workshops, seminars, individual and group supervision, maturity test.
The maturity test can be a press release, a publishable article,an executive summary or other informative text. The student agrees the form and target audience of the maturity test together with the thesis supervisor.

Assessment criteria

Satisfactory

See the master´s thesis assessment grid (appendix).

Good

See the master´s thesis assessment grid (appendix).

Excellent

See the master´s thesis assessment grid (appendix).

Further information

The purpose of the thesis for a Master's degree is to develop and demonstrate not only ability to apply research information and use selected methods to analyse and solve problems related to professional life, but also to demonstrate readiness for independent expert work in demanding positions. In the thesis for a Metropolia Master's degree, the student aims to generate new competence and develop professional life and the field of study in an innovative way. (see Degree Regulations of Metropolia University of Applied Sciences Ltd, 2019, https://www.metropolia.fi/haku/yleista-tietoa-opiskelusta/saannot/)

Name of lecturer(s)

Marianne Pitkäjärvi

Mode of delivery

Distance learning

Recommended or required reading

As in research methodology course. Material recommended by the supervisors.

Planned learning activities and teaching methods

Thesis seminars. individual/group tutoring and methodology workshops

Assessment methods and criteria

See a separate document in Thesis Moodle workspce
Two faculty members to assess, maturity test to be assessed by a linguistic.

Language of instruction

English

Timing

01.08.2020 - 31.07.2022

Enrollment date

04.05.2020 - 30.09.2022
- 30 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva, Juha Havukumpu, HBM YAMK1 Virtuaali

Further information for students

Thesis supervisores:

Tricia Cleland Silva
Juha Havukumpu

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

R&D proportion

30 credits

Virtual proportion

30 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

All Thesis projects are linked with organizational RDI projects.

Exam schedule

Maturity test when the Thesis is completed.

International connections

Some projects take place via international networks.

Students use of time and load

3 x 4 hour seminars / semester, as described in the Thesis guidelines
Statistics- and language support work shops, 4 hrs
Work shops: research proposal, quantitative methods, qualitative methods, literature reviews
Individual and group tutorials when needed
Focus is on independed work.
810 hours total

Content periodicity

Autumn 2020: ideas for Thesis
Spring 2021: planning and implementation
Autumn 2021: implementation and reporting (publication)
Spring 2022: reporting and publication

Details described in the Thesis guidelines
Research Methods and Skills XX00EJ16-3006 10.09.2020-20.11.2020 5 credits (S1120S6, ...) + -
Learning outcomes of the course

The purpose of the course is to improve the student's professional expertise, research and development skills, and expertise in critical argumentation and knowledge formation skills that can contribute to the field.
Goals:
• The student is able to identify, evaluate and argue research and development needs from different angles.
• The student can critically evaluate and utilise national and international research data and material for the purposes of working life development and RDI.
• The student is familiar with methods suitable for research and development projects in their field and can select the appropriate qualitative, quantitative or development methods for research and development projects.
• The student is able to apply any chosen methods appropriately.
• The student follows the principles of responsible conduct of research, data protection and research ethics and can apply the principles of open science and research in research and development activities.
• The student is able to evaluate the reliability of the research and development project appropriately.
• The student can communicate fluently about research and development issues.
• The student can act with initiative and responsibility in multidisciplinary development networks and carry out various working life development projects.

Course contents

• Approaches to research and development work
• Identification and evaluation of research and development needs
• Systematic acquisition of information in research and development work
• Research and development processes and methods:
o Quantitative, qualitative and development methods
o Data collection, analysis, reliability and interpretation of data
• Research ethics, data protection and responsible conduct of research, and the principles of open science and research
• Communication and reporting of research and development work

Assessment criteria

Satisfactory

The student is able to identify and describe the needs and stages of research and development work in their field. The student is able to make use of relevant information in development work. The student is able to use and apply key concepts and methods in their field's research and development work. They are able to identify and take into account any data protection and research ethics issues. They can communicate and report on their research and development work. The student is able to, in cooperation with others, to carry out research and development projects that develop working life.

Good

The student is able to analyse and argue the needs and stages of research and development work in their field. The student is able to compare, analyse and make use of relevant information purposefully in development work. The student is able to properly use key concepts and method in their field's research and development work, and to apply them in a variety of ways. They adhere to data protection and research ethics guidelines. They communicate and report clearly on their research and development work. The student is able to carry out independent research and development projects that develop working life, and is capable of cooperation with others.

Excellent

The student is able to assess in a critical way and to argue from many angles the needs and stages of research and development work in their field. The student is able to critically analyse and assess relevant information and to apply it skilfully in development work. The student is able to use excellently the key concepts and methods used in their field's research and development work, and to apply them in multiple and innovative ways. They have internalised the data protection and research ethics guidelines, and develop operations that comply with them. They communicate and report convincingly on their research and development work. The student is able to lead independent research and development projects and engage in constructive cooperation with others.

Name of lecturer(s)

Marianne Pitkäjärvi

Mode of delivery

Distance learning

Recommended or required reading

Materials found at the Moodle platform
Additional readings
Easterby-Smith M, Thorpe R, Jackson P. Management research . Sage publication, the most recent edition.
Kovner. AR. Fome DK-Aquila RD- Evidence. Based Management in Healthcare. Health Administration Press, the most recent edition.

Planned learning activities and teaching methods

Flipped learning

Assessment methods and criteria

As described in the core curriculum.

Language of instruction

English

Timing

10.09.2020 - 20.11.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi

Further information for students

Lecturers: Eija Metsälä, Marianne Pitkäjärvi

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

R&D proportion

5 credits

Virtual proportion

5 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

20.11. 9 -10 Moodle examination
27.11. 9 - 10 Re-exam, Moodle
4.12. 9 - 10 Re-exam, Moodle

International connections

N/A

Students use of time and load

5 ECTS=135h student work

Content periodicity

As instructed in the Moodle platform
Strategy, Management and Leadership in Health Business S000DR75-3002 10.09.2020-01.11.2020 5 credits (S1120S6) + -
Learning outcomes of the course

The student demonstrates an in depth understanding of the three interrelated cornerstones of the job of a manager within health business; is able to conceptualize the strategy of his/her parent organization; is able to establish a robust management structure for his/her own field of responsibility; is ready to take first steps as an interactive people leader in a diverse organizational context.

Course contents

Overall framework of being a manager
Strategy process
Building blocks of a management structure
Fundamentals of people leadership in a diverse organizational context

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Face-to-face

Language of instruction

English

Timing

10.09.2020 - 01.11.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
Seats

20 - 40

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Academic year 2021 - 2022

There is no implementations attached to this degree programme.

Contact

Head of Department
Päivi Haapasalmi
tel. +358401975895
firstname.lastname@metropolia.fi
Head of Master Degree Programme
Jukka Kesänen
+358 40 630 3637
firstname.lastname@metropolia.fi

Course Structure Diagram

Master's Degree Programme in Health Business Management (in English)

Specific admission requirements

The applicants need to fulfil these requirements:
-Bachelor Degree in Nursing, Health Care, Engineering, Business Administration, Management or other suitable Bachelor degree
-fluent in English (C1 English level)
-at least three years of work experience.

Specific arrangements for recognition of prior learning

According to the Degree Regulations of Helsinki Metropolia University of Applied Sciences students may apply for identification and accreditation of prior learning as part of their compulsory or optional studies, provided they have prior learning corresponding to the curriculum before the course in question begins.

Qualification requirements and regulations

See the Degree Regulations of Helsinki Metropolia UAS https://www.metropolia.fi/en/apply/general-information/manage-your-studies/academic-information/

Profile of the programme

Master's Programme in Health Business Management is a joint programme with students from both Engineering, business and from Health Care and Social Services. The emphasis of the programme is on customer and on service business orientation.
The programme has a multidisciplinary approach to business management and health care areas such as accounting, leadership, or evidence-based health care and all studies are linked to health care organizations.

Key learning outcomes

The Master's Programme in Health Business Management will focus on service-, customer-, and business-orientation in health care organizations to educate professionals with business managerial competences required in health care organizations in the future.
Health Business Master Programme focuses on five topics:
• Service Business Management
• Business Economics and Business Development
• Medical Safety and Quality
• Customer Relationship and Marketing
• Organization Development and Team Work

Occupational profiles of graduates with examples

Master's Degree in Health Business Management qualifies for team and project leadership in health care services business and advancement towards management positions in the private or public sector.

Access to further studies

Examination regulations, assessment and grading

According to the Degree Regulations of Helsinki Metropolia University of Applied Sciences course assessment criteria are specified in the course implementation plan. The teacher in charge of the course will be responsible for the assessment. Students must be informed at the beginning of the course on the assessment principles, which must be based on the course objectives. Assessment takes primarily place for each course and applies to the students who have registered and been accepted on the course. If the course consists of several components, the teacher may point this out in the assessment principles contained in the implementation plan.
The assessment scale is as follows: excellent (5), very good (4), good (3), very satisfactory (2), satisfactory (1), fail (0) and pass (P). Any deviations of this scale will be decided by the President.

Graduation requirements

A student is required to successfully complete the designated program of courses.

Mode of study

Master students of Health Business Management study on a part-time basis.

Level of qualification

Master's Degree (Second Cycle)

Workplacement(s) and Work-based Learning

Practical training is not included in the master’s degree programme. Collaboration with the working life is supported by the master thesis and other learning exercise/assignment.

Obligatory or Optional Mobility

International studies are part of the learning path of each learner in the form of international studies in English or Finnish master’s degree programmes or open studies in international network learning environments.

Master's Degree Programme in Health Business ManagementMaster of Business Administration, 90 ECTS