Master's Degree Programme in Health Business Management - Curricula

Master's Degree Programme in Health Business Management
Master of Business Administration, 90 ECTS

Master of Business Administration

Academic year 2019 - 2020

Business Development Methods and Tools S000DK75-3002 04.11.2019-31.12.2019 5 credits (T1419S6, ...) + -
Learning outcomes of the course

The student is able to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Course contents

Promoting and managing change
Process development tools and techniques
Project management: planning, organizing, managing, concluding, evaluating and reporting
Quality improvement
Best practices in OD, applications in case organizations.

Assessment criteria

Satisfactory

The student is able¬¬ to: justify the use of approaches to change and project management methods and techniques, to use them appropriately, to differentiate between their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within his/her own field.

Good

The student is able¬¬ to assess the use of approaches to change and project management methods and techniques, to use them appropriately, to evaluate their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Excellent

The student is able¬¬ to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale

Name of lecturer(s)

Marianne Pitkäjärvi

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

Projectin hallinta (E-book available via Metropolia ematerials)
Sipes, Carolyn, PhD, CNS, APN, PMP, RN-BC. Project Management for the Advanced Practice Nurse, edited by Carolyn, PhD, CNS, APN, PMP, RN-BC Sipes, Springer Publishing Company, 2015. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/metropolia-ebooks/detail.action?docID=4102346.
Additional literature about quality managment (open access)
Spath P. Introduction to Health Care Quality Management Health Administration Press, Chicago, Illinois AUPHA Press, Washington, DC http://file.zums.ac.ir/ebook/391-Introduction%20to%20Healthcare%20Quality%20Management-Patrice%20Spath-1567933238-Health%20Administration%20.pdf
Literature on organizational development:
Senge P & al. The Fifth Discipline. The most recent edition.
Illeris K (ed), 2009: Contemporary theories of learning. Learning theorists…in their own words. Routledge, UK
Rothwell WJ, Stavros JM, Sullivan RL, Sullivan A, 2009. Practicing Organization Development. A Guide for Leading Change. Wiley.

Planned learning activities and teaching methods

Blended learning: face to face introduction in the beginning, weblectures and -tutoring, face to face final seminar

Assessment methods and criteria

Active participation in face to face meetings, web tutoring and performing the seminar task at acceptable level

Language of instruction

English

Timing

04.11.2019 - 31.12.2019

Enrollment date

02.05.2019 - 30.09.2019
- 5 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi

Further information for students

Lecturers:
Dr Eija Metsälä, eija.metsala@metropolia.fi
+358503478177
Dr Marianne Pitkäjärvi, marianne.pitkajarvi@metropolia.fi
+358503624306

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Completion alternatives

Not needed.

Work placement(s)

N/A

Exam schedule

N/A

International connections

Students participating also via transnational education collaboration.

Students use of time and load

28 hrs contact teaching, work shops and the final seminar
107 hrs of autonomous work

Content periodicity

4.11. 8.30 - 11.45 Project management tools / Eija Metsälä
4.11. 12.30 - 15.45 Process development tools / Marianne Pitkäjärvi
6.11. 8.30 - 11.45 Quality management/ EM
6.11. 12.30 - 15.45 Assignment. Organizational development / EM, MP (Mandatory to be present)
12.11. 9 - 10 Adobe Connect-tutorial, choice of topics (Mandatory to be present)
19.11. 8.30 - 15.45 Work shop with tutorial presence (MP am, EM pm)
3.12. 8.0 - 11.45 Work shop with tutorial presence
10.12. 8.30 - 15.45 Final seminars (Mandatory to be present)
Diversity Management L000CF92-3008 03.09.2019-31.12.2019 5 credits (S1118S6, ...) + -
Learning outcomes of the course

The student is familiar with current thinking about diversity and its management and in this context the ‘hot’ issues that are faced by organizations (global or otherwise).
S/he is able to argue why embracing diversity and valuing difference are crucial to business success, for example their contribution to organizational change, innovation, and challenging stale or out of date processes and practices.
Contemporary business examples support the use of the learned content in practice.

Course contents

Students are introduced to the multiple topics that are encompassed by the notion of ‘diversity’, particularly with regard to organizations and business, and contribute to current arguments about diversity management and their relevance in real business / organizational contexts.
A pre-course assignment asks that students reflect on their experiences with regard to diversity and managing diversity (full details later).

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

20% Face-to-face, 80% Distance learning

Planned learning activities and teaching methods

Contact days
Literature
Reflective journal

Assessment methods and criteria

? Reflection essay based on course book (8-10 pages) (due October 1st) (60%)
? In class workshop and mandatory participation (40%) (October 8th, 2019)

Language of instruction

English

Timing

03.09.2019 - 31.12.2019

Enrollment date

02.05.2019 - 15.05.2019
- 5 credits
Group(s)
- S1118S6
- L0518S6
Seats

20 - 35

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva

Further information for students

Responsible lecturer:
Dr Tricia Cleland Silva
Content:
To fully work through issues of difference and foster greater levels of fairness and inclusions within organizations, it is critical to understand the human mind-its conscious and unconscious dimensions.
In this course, we will explore leadership as an inside-out process, that inner skills—including self-awareness, empathy, and bias management—are essential in nurturing workplace diversity and inclusion.
This course aims to develop leadership and management skills which foster deep diversity and inclusion in the workplace. To fulfill this aim, the course requires students to critically reflect on the reading of Shakil Choudhury’s Deep Diversity, a practical and evidence-based lens that can be used to enhance our understanding of systemic discrimination based on gender and race.
The reading and reflections will be followed by a collaborative teaching method in which the students co-create stories on diversity with the intention to create a future story of inclusion together.

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Completion alternatives

N/A

Exam schedule

? Reflection essay based on course book (8-10 pages) (due October 1st) (60%)
? In class workshop and mandatory participation (40%) (October 8th, 2019)

Students use of time and load

8 hrs of contact teaching
123 hrs of autonomous studies

Content periodicity

3.9. 9 - 12 in class lecture
8.10. 9 - 12 group work shop
Enterprise Resource Planning Systems L000CG09-3007 25.10.2019-31.12.2019 5 credits (S1118S6, ...) + -
Learning outcomes of the course

The student understands the structure and functions of an Enterprise Resource Planning system. He/she knows how ERP can help him in planning and decision-making in his area of responsibility in business. He/she is able to improve the management system of his partner organization with the help of an ERP system.

Course contents

- Enterprise Resource Planning (ERP): the scope and functions
- How reporting and performance measurement in ERP system support business decisions
- Application to the student’s work environment: how to benefit from ERP.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.

The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

20% Face-to-face, 80% Distance learning

Planned learning activities and teaching methods

Interactive lectures
Group assignment

Language of instruction

English

Timing

25.10.2019 - 31.12.2019

Enrollment date

02.05.2019 - 15.05.2019
- 5 credits
Group(s)
- S1118S6
- L0518S6
Seats

20 - 35

Teacher(s)

Sakari Lind

Further information for students

Lecturer: Sakari Lind

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Students use of time and load

24 hrs of contact teaching
111 hr of autonomous and group work

Content periodicity

25.10. 9 – 16
8.11. 9 – 16
22.11. 9 - 16
Financial Management and Accounting of Social and Health Care Organizations S000DK45-3002 16.03.2020-29.05.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student can integrate financial management and accounting with the company strategy and its implementation.
He/ she can analyze financial statements. The student can create a financial plan for a business, including a budget and investment plan, and knows how to exploit the existing sources of funding.
The student can price products and services professionally for social and health care markets.
The student develops financial management based on cloud services and networks.

Course contents

Financial planning and budgeting of a social and health care organization
Web-based financial planning and management programs
Financial result and profitability
Funding sources and models of start-up companies
Income statement and balance sheet
Pricing of products and services for social and health care markets
Financial data gathering and utilization for business management

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made a try to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is only satisfactory.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good or very good analysis and development phases and presentation.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent analysis and development phases, excellent presentation.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

Main literature for the course:
• Accounting and Finance for non-specialists, Atrill & McLaney (2017), 10th Edition,
Prentice Hall.
Additional literature:
• Principles of Corporate Finance - Brealy & Myers, 10th Edition, McGraw Hill
• Management accounting for business - Colin Drury, 2016
Business finance: theory and practice - McLaney, E. J., 2011
Management and cost accounting - Colin Drury, 2015
Financial accounting and reporting - Barry Elliott, Jamie Elliott, 2015
Interpreting company reports and accounts - Geoffrey Andrew Holmes, Alan Sugden,
Paul Gee, 2008

Planned learning activities and teaching methods

Classes will have both a seminar (practical) and a lecture component. As established in the
planning of the course, classes will be 3-hours long (1.5+1.5) composed by lectures (to
introduce the theories and concepts) and seminars with practical exercises and case studies
about the Accounting and Financial Management for students to work in groups during
classes.

Assessment methods and criteria

Assessment will be based on a group and an individual assignment. Each assignment is
worth 50% of the final grade.
1) Group assignment (3-4 students per group): this assessment requires students to
produce a report analysing the performance and operations of a Social or Health Care
Organization that they choose.
2) Individual assignment: this assessment requires students to produce an individual report
about one of the topics from Parts 2 or 3. The report should include both a theoretical section
(with a review of the main concepts and theories) also a practical section (where students can
discuss and analyse how those concepts and theories can be applied to a Social or Health
Care Organization of their choice.

Language of instruction

English

Timing

16.03.2020 - 29.05.2020

Enrollment date

02.12.2019 - 15.12.2019
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Marianne Pitkäjärvi, HBM YAMK1 Virtuaali

Further information for students

Responsible lecturer: Suzana Vasconcelos Tavares

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Students use of time and load

20 contact hours
115 individual or small group work
Health Business Economics and Business Models S000CF69-3005 27.01.2020-16.03.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student knows and understands the main drivers and trends in health business; knows the concepts of opportunity and risk in the health business environment; understands the essential business models and concepts of health business; understands different forms of health business enterprises, models and practices; can apply the acquired knowledge at work.

Course contents

Consumer, service and production theory; Market and competitive analysis; Current issues in health business environment; Best practices of Health Business; Business Models.

Assessment criteria

Satisfactory

1 = Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.

2 = Satisfactory performance: has completed all elements of the course and can apply and articulate concepts and information both verbally and in writing but may not have made enough effort. Certain areas of the assignments/team project are lacking in detail and require further input. The student could have demonstrated more interest and motivation for class activities and course assignments. Satisfactory presentation delivery and analysis.

Good

3 = Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of assignments/team project require further attention; shows appropriate level of interest and motivation in all class activities and course assignments. Good presentation delivery and analysis.

4 = Very good overall performance or excellent in one and very good in another element of the course: shows interest and motivation in all class activities and course assignments, applies and articulates concepts and information very well both verbally and in writing. Very good presentation delivery and analysis.

Excellent

5 = Excellent performance in all elements of the course: shows interest and motivation in all class activities and course assignments/team project, fully applies and clearly articulates concepts and information both verbally and in writing. The student follows the instructions and is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Name of lecturer(s)

Jukka Kaisla

Mode of delivery

Face-to-face

Recommended or required reading

Guinnes L, Wiseman, V, 2011. Introduction to Health Economics (2nd ed). Open University Press.

Planned learning activities and teaching methods

Contact teahcing
Written assignment

Language of instruction

English

Timing

27.01.2020 - 16.03.2020

Enrollment date

02.12.2019 - 15.12.2019
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Marianne Pitkäjärvi, Jukka Kaisla

Further information for students

The responsible lecturer: Dr Jukka Kaisla. The lessons will be scheduled as soon as possible.

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Students use of time and load

20 hrs of contact teaching
115 hrs of independent study
Human Resource Management in a Continuously Changing Organization S000DK04-3001 24.03.2020-31.07.2020 5 credits (S1118S6, ...) + -
Learning outcomes of the course

The student is able to develop organization culture as a manager and manage the know-how of human resources.
He/she acts responsibly, respecting the existing legislation, and can proactively develop the organization as a manager.
The student pays attention to workplace wellbeing and has good networking and interaction skills.
The student connects human resource management to the strategy of the company.
The student can make legitimate decisions in conflict situations in the organization.
The student is able to analyze different motives and can manage at a personal level.
He/she renews the management and involvement of the employees.
The student can interpret the common paradigms of management and apply different kinds of management styles in a changing working environment.

Course contents

- Integration between the organization culture and human resource management
- Paradigm of human resource management, motivation and future management
- Principles and values
- How to increase involvement of human resources at the work place
- Labour code
- Different strategies in human resource management and connection to the strategy of an organization
- Recruitment, development discussions, remote-work management
- Continuing development circle of human resources

Assessment criteria

Satisfactory

1 = Sufficient performance: has completed basic requirements to pass the course and has made a try to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.

2 = Satisfactory performance: has completed all elements of the course and can apply and articulate concepts and information both verbally and in writing but may not have made enough effort. Certain areas of the assignments/ team project are lacking detail and the works require further input. The student could have demonstrated more interest and motivation for class activities and course assignments. Satisfactory presentation delivery and analysis.

Good

3 = Good overall performance: the student can apply and articulate concepts and information well both verbally and in writing, certain areas of assignments/team project require further attention; shows appropriate level of interest and motivation in all class activities and course assignments. Good presentation delivery and analysis.

4 = Very good overall performance or excellent in one and very good in another element of the course: shows interest and motivation in all class activities and course assignments, applies and articulates concepts and information very well both verbally and in writing. Very good presentation delivery and analysis.

Excellent

5 = Excellent performance in all elements of the course: shows interest and motivation in all class activities and course assignments/team project, fully applies and clearly articulates concepts and information both verbally and in writing. The student follows the instructions and is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Mode of delivery

Face-to-face

Recommended or required reading

As recommended by the lecturer

Planned learning activities and teaching methods

Online pre-recorded video lectures and mandatory in-class workshop

Language of instruction

English

Timing

24.03.2020 - 31.07.2020

Enrollment date

02.12.2019 - 15.12.2019
- 5 credits
Group(s)
- S1118S6
- L0518S6
Seats

20 - 35

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva

Further information for students

Responsible lecturer: Tricia Cleland Silva

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Exam schedule

- 5.5. Dead line for handing in the final essay

Students use of time and load

135 hours of independent study

Sequence of classes:

Online pre-recorded video lectures: 4 x 45 minutes to 1 hr (total of approximately 4 hours)
Pre-readings and integrated papers: 2 readings for each two page paper (4 in total, 40% of final grade)
Case studies (20%): Based on a fictional story
Participation in-class workshop & post assignment from class notes (40%)

Weekly topics:

Topics 1: Human resource management: An overview of context, function, and practices
Topic 2: Organizational learning and development strategies
Topic 3: Staffing and retention
Topic 4: Reward, pay & performance management
Mandatory workshop: MPA3014, April 21st from 9-13
Marketing Processes and Solutions L000CG07-3006 29.10.2019-31.12.2019 5 credits (S1118S6, ...) + -
Learning outcomes of the course

The student understands the role of customer relationships for competitive advantage; is familiar with the marketing processes in business organizations; has the knowledge and the skills to develop, plan and implement the ways companies can aquire, sell and serve customers; is familiar with various marketing systems; able to measure and follow-up the impact of marketing actions within a multichannel environment; can apply the customer relationship approach in the working life.

Course contents

- Marketing Processes
- Marketing Channels
- Marketing systems, solutions and tools
- Measurement and follow-up of marketing actions
- Developing marketing processes within organizations.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.

The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

Required readings:
Berkowitz, E. N. (2016). Essentials of healthcare marketing. Jones & Bartlett Publishers.

Assessment methods and criteria

Assessment and due dates:
? Short papers based on readings (29.10; 12.11)
? Business plan (26.11)
? Pitch of business plan (12.12)

Language of instruction

English

Timing

29.10.2019 - 31.12.2019

Enrollment date

02.05.2019 - 15.05.2019
- 5 credits
Group(s)
- S1118S6
- L0518S6
Seats

20 - 35

Teacher(s)

Tricia Cleland Silva, HBM YAMK1 Virtuaali

Further information for students

Content:
The course is based on foundational knowledge of the principles of marketing and their particular application in health care. The course focuses on these principles explore the changing environmental forces that are unique to the healthcare market. Topics covered include the meaning of marketing, elements of successful marketing, and the changing healthcare marketplace.
Learning outcomes:
The students will become familiar with marketing essentials, particularly within the healthcare industry. The students will acquire practical skills in customer relationships, marketing processes, branding, and ways to pitch an original business idea for the healthcare market.
Responsible lecturers:
Dr Tricia Cleland Silva
Alex Atanasova, MSc BA

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Exam schedule

Assessment and due dates:
? Short papers based on readings (29.10; 12.11)
? Business plan (26.11)
? Pitch of business plan (12.12)
Master's Thesis and Maturity Test S000CF91-3005 21.10.2019-31.07.2021 30 credits (T1419S6, ...) + -
Learning outcomes of the course

The student is able to plan, implement and evaluate a research and development project in co-operation with working life. The student is able to apply the research knowledge of the field and RDI methods to development and problem solving in working life. In his/her work, the student shows initiative and good development and change management skills. The student is able to work independently in expert positions of the field and as a developer and reformer of working life.

The student produces a written report of the research and development project and has good oral and written professional communication skills. In the maturity test the student demonstrates good knowledge of the thesis’ subject area and is able to communicate the results in a professional manner.

Prerequisites and co-requisites

Research methods and tools 5 ECTS credits or equivalent research and development studies. Sufficient knowledge of the subject matter.

Course contents

All parts of the thesis process according to degree programme guidelines: workshops, seminars, individual and group supervision, maturity test.

The maturity test can be a press release, a publishable article, an executive summary or other informative text. The student agrees on the form and target audience of the maturity test together with the thesis supervisor.

Assessment criteria

Satisfactory

The areas of assessment are:
• The significance of the work to the working life partner, professional field, and/or to the development of the area
• Utilising of information sources and methodological skills
• Results and conclusions
• Mastering the research and development process
• Communication skills, language, presentation and form of the thesis

Good

The areas of assessment are:
• The significance of the work to the working life partner, professional field, and/or to the development of the area
• Utilising of information sources and methodological skills
• Results and conclusions
• Mastering the research and development process
• Communication skills, language, presentation and form of the thesis

Excellent

The areas of assessment are:
• The significance of the work to the working life partner, professional field, and/or to the development of the area
• Utilising of information sources and methodological skills
• Results and conclusions
• Mastering the research and development process
• Communication skills, language, presentation and form of the thesis

Name of lecturer(s)

Eija Metsälä

Mode of delivery

17% Face-to-face, 83% Distance learning

Recommended or required reading

As in research methodology course. Material recommended by the supervisors.

Planned learning activities and teaching methods

Thesis seminars. individual/group tutoring and methodology workshops

Assessment methods and criteria

See a separate document in Thesis workspace
Two faculty members to assess, maturity test to be assessed by a linguistic.

Language of instruction

English

Timing

21.10.2019 - 31.07.2021

Enrollment date

02.05.2019 - 30.09.2019
- 30 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi, Tricia Cleland Silva, Liisa Jaakkonen

Further information for students

Each student will be assigned a supervisor. The supervisors and the students will be linked after the Kick off day in autumn 2019.

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

R&D proportion

30 credits

Virtual proportion

25 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

All Thesis projects are linked with organizational RDI projects.

Exam schedule

Maturity test when the Thesis is completed.

International connections

Some projects take place via international networks.

Students use of time and load

3 x 4 hour seminars / semester
Statistics- ja language support work shops, 4 hrs
Work shops: research proposal, quantitative methods, qualitative methods, literature reviews
Individual and group tutorials when needed
Focus is on independed work.
810 hours total

Content periodicity

Autumn 2019: ideas for Thesis
Spring 2020: planning and implementation
Autumn 2020: implementation and reporting (publication)
Spring 2021: reporting and publication
Research Skills and Methods S000DK70-3003 10.09.2019-31.12.2019 5 credits (T1419S6, ...) + -
Learning outcomes of the course

The student is able to analyze paradigms of research and development methodologies and methods, to use research and development concepts innovatively, to analyze the prerequisites and use of different research and development methods, to analyze information gained by different research and development methods, to compose innovative research and development designs,
to communicate research and development project methods and results convincingly both orally and in writing to audiences within and exterior to his/her own field.

Course contents

Research ethics & criteria for good research
Research methodology
Research strategies and approaches
Qualitative research methods
Quantitative research methods
Action research
Case study
Research process
Research discourse
Process writing

Assessment criteria

Satisfactory

The student is able: to justify paradigms of research and development methodologies and methods, to use research and development appropriately, to differentiate between the prerequisites and use of different research and development methods, to apply information gained by different research and development methods, to justify research and development designs and to communicate research and development project methods and results both orally and in writing to audiences within his/her own field.

Good

The student is able to assess paradigms of research and development methodologies and methods, to use research and development concepts appropriately, to evaluate prerequisites and use of different research and development methods, to interprete information gained by different research and development methods, to analyze research and development designs and to communicate research and development project methods and results both orally and in writing to audiences within and exterior to his/her own field..

Excellent

The student is able to analyze paradigms of research and development methodologies and methods, to use research and development concepts innovatively, to analyze prerequisites and use of different research and development methods, to analyze information gained by different research and development methods, to compose innovative research and development designs,
to communicate research and development project methods and results convincingly both orally and in writing to audiences within and exterior to his/her own field.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Eija Metsälä

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

Materials found at the Moodle platform
Additional readings
Easterby-Smith M, Thorpe R, Jackson P. Management research . Sage publication, the most recent edition.
Kovner. AR. Fome DK-Aquila RD- Evidence. Based Management in Healthcare. Health Administration Press, the most recent edition.

Planned learning activities and teaching methods

Face to face lectures
Web based learning
Flipped learning

Assessment methods and criteria

Moodle exam
Active participation to lectures
Mandatory Adobe Connect pro sessions where the students are expected to come prepared

Language of instruction

English

Timing

10.09.2019 - 31.12.2019

Enrollment date

02.05.2019 - 30.09.2019
- 5 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Exam schedule

Moodle exam 25.10.2019 at 9-10
Retakes: 22.11 at 9-10 and 18.12 at 9-10

Students use of time and load

5 ECTS=135h student work
Safety and Quality Processes and Management in Social and Health Care S000DK77-3002 01.02.2020-31.03.2020 5 credits (T1419S6, ...) + -
Learning outcomes of the course

The student is able to create a consistent framework/knowledge base for health care safety and quality making use of both national and international guidelines and scientific sources in a critical and analytic manner, to use concepts of the area of expertise innovatively, to solve demanding problems in the field of health care safety and quality where new knowledge and competence is created, to apply and combine information from different fields, to develop innovative insights or solutions into health care safety and quality both at the national and international levels and to communicate about health care safety and quality convincingly both orally and in writing to audiences within and exterior to the field.

Course contents

Safety and Quality management systems in social and health care
Standards and laws
Quality development tools and techniques
Process management

Assessment criteria

Satisfactory

The student is able to gather, process, produce and evaluate information about health care safety and quality, to use concepts of the area of expertise systematically, to solve problems in the field of health care safety and quality based on research and guidelines on the field, to recognize and analyze foci of health care quality and safety at the local level and to communicate about health care safety and quality clearly both orally and in writing

Good

The student is able to gather, process, produce and evaluate information about health care safety and quality through critical and extensive use of both national and international scientific sources;
to use concepts of the area of expertise correctly, to solve problems in the field of health care safety and quality based on up to date evidence, applying and combining information from different fields;
to develop new viewpoints or solutions for health care safety and quality at the national or international level and to communicate about health care safety and quality in a competent, clear and consistent manner both orally and in writing.

Excellent

The student is able to create a consistent framework/knowledge base for health care safety and quality making use of both national and international guidelines and scientific sources in a critical and analytic manner, to use concepts of the area of expertise innovatively, to solve demanding problems in the field of health care safety and quality where new knowledge and competence is created, to apply and combine information from different fields, to develop innovative insights or solutions into health care safety and quality both at the national and international levels and to communicate about health care safety and quality convincingly both orally and in writing to audiences within and exterior to the field.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Eija Metsälä

Mode of delivery

Face-to-face

Recommended or required reading

Quality Management:
Ross, TK. 2013. Health Care Quality Management: Tools and Applications. http://site.ebrary.com/lib/metropolia/detail.action?docID=10822371 ,
Kros, JF. 2012. Health Care Operations and Supply Chain Management Strategy, Operations, Planning, and Control. http://site.ebrary.com/lib/metropolia/reader.action?docID=10641830
Scrivens, E. 2005. Quality, Risk and Control in Health Care. http://site.ebrary.com/lib/metropolia/detail.action?docID=10175244

Patient safety:
Vincent, C. 2010. Patient Safety (2nd Edition). http://site.ebrary.com/lib/metropolia/reader.action?docID=10388342
Spath, Patrice L. 2011. Error Reduction in Health Care: A Systems Approach to Improving Patient Safety (2nd Edition). http://site.ebrary.com/lib/metropolia/reader.action?docID=10452931
Braithwaite, Jeffrey ; Hollnagel, Erik; Wears, Robert L. 2013. Resilient Health Care. http://site.ebrary.com/lib/metropolia/reader.action?docID=10740212
Pauley, Judith A. 2012. Establishing a culture of patient safety: improving communication, building relationships, and using quality tools. http://site.ebrary.com/lib/metropolia/reader.action?docID=10929643
Articles/ Journals/ Publications:
- WHO: Conceptual Framework for the International Classification for Patient Safety
http://www.who.int/patientsafety/taxonomy/icps_full_report.pdf
- European Commission. 2014. Special Eurobarometer 411. PATIENT SAFETY AND QUALITY OF CARE.

Planned learning activities and teaching methods

Lectures
Web based tutoring
Self spaced working
Group work
Taking part seminars
Performing task to be evaluated

Assessment methods and criteria

Presence at lectures, group work, tutoring and seminars.
Task to be evaluated

Language of instruction

English

Timing

01.02.2020 - 31.03.2020

Enrollment date

02.12.2019 - 15.12.2019
- 5 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi

Further information for students

Responsible lecturers: Eija Metsälä, Marianne Pitkäjärvi

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5
Service Innovations and Design S000CF70-3005 16.03.2020-29.05.2020 5 credits (T1419S6, ...) + -
Learning outcomes of the course

The student understands the role of service innovations, renewal and design in the race for competitive advantage; is familiar with the change processes in business organizations; has the knowledge and the skills to manage service innovation and renewal on strategic and operational level within an organizational environment; understands and can apply in management; can apply the innovational approach at work.

Course contents

Service Innovation, Renewal, Design and Competitive Advantage; Strategic approach to Service Development; Economics of Service Design and E-services; Planning and implementing Service Innovations and Renewal.

Assessment criteria

Satisfactory

1 = Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall, the assignments and/or team projects are weak and require further input. The student has demonstrated little effort, interest and motivation for class activities and course assignments.

2 = Satisfactory performance: has completed all elements of the course and can apply and articulate concepts and information both verbally and in writing but may not have made enough effort. Certain areas of the assignments/team project are lacking in detail and require further input. The student could have demonstrated more interest and motivation for class activities and course assignments. Satisfactory presentation delivery and analysis.

Good

3 = Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of assignments/team project require further attention; shows appropriate level of interest and motivation in all class activities and course assignments. Good presentation delivery and analysis.

4 = Very good overall performance or excellent in one and very good in another element of the course: shows interest and motivation in all class activities and course assignments, applies and articulates concepts and information very well both verbally and in writing. Very good presentation delivery and analysis.

Excellent

5 = Excellent performance in all elements of the course: shows interest and motivation in all class activities and course assignments/team project, fully applies and clearly articulates concepts and information both verbally and in writing. The student follows the instructions and is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

To be confirmed

Planned learning activities and teaching methods

Interactive lectures
Work shops
Goup assignements

Language of instruction

English

Timing

16.03.2020 - 29.05.2020

Enrollment date

02.12.2019 - 15.12.2019
- 5 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Anne Pasanen

Further information for students

Expert lecturer from Aalto university, Anne Pasanen

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Students use of time and load

20 hours of lecturer-lead work
105 hours of independed work in small goups

Content periodicity

1. Introduction 3h: objectives, fundamentals, overview of the process
2. Contact / 7h: Service Design process, phases Discover & Define
3. Contact / 7h: Service Design process, phases Develop & Deliver
4. Contact / 3h: Wrap up, final presentations, summary
Strategy, Management and Leadership in Health Business S000DR75-3001 10.09.2019-20.10.2019 5 credits (T1419S6, ...) + -
Learning outcomes of the course

The student demonstrates an in depth understanding of the three interrelated cornerstones of the job of a manager within health business; is able to conceptualize the strategy of his/her parent organization; is able to establish a robust management structure for his/her own field of responsibility; is ready to take first steps as an interactive people leader in a diverse organizational context.

Course contents

Overall framework of being a manager
Strategy process
Building blocks of a management structure
Fundamentals of people leadership in a diverse organizational context

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

Cleland Silva, T. (2018) Transnational management and globalised workers: nurses beyond human resources. New York: Routledge.
Ferlie, E., Montgomery, K., & Pedersen, A. R. (Eds.). (2016). The Oxford Handbook of health care management. Oxford: Oxford University Press.
Mintzberg, H. (2018). Managing the Myths of Health care: Bridging the separations between care, cure, control, and community. Oakland: Berrett-Koehler.
Short PDF of the book
https://www.mcgill.ca/desautels/files/desautels/channels/attach/managing_the_myths_of_health_care.pdf
Selberg, R. (2013). Nursing in times of neoliberal change: An ethnographic study of nurses’ experiences of work intensification. Old site of Nordic Journal of Working Life Studies, 3(2), 9-36.

Planned learning activities and teaching methods

Lectures, autonomous studying, essay. The essay should be submitted on Moodle.

Assessment methods and criteria

? In class lectures
? Essay based on an assigned topic (8-10 pages) (due November 1st, 2019) (50%)
? Short papers based on the weekly readings (50%) (Due before each lecture: 17.9; 24.9; 1.10)
An individual essay, due date November 1, 2019.
a) Presentation, grammar, writing style, use of correct referencing methods 15%
b) Use made of relevant academic literature and research to support views 25%
c) Level of critical analysis/demonstration of subject knowledge 40%
d) Focus on the questions and development of logical arguments and conclusions 20%

Language of instruction

English

Timing

10.09.2019 - 20.10.2019

Enrollment date

02.05.2019 - 30.09.2019
- 5 credits
Group(s)
- T1419S6
- S1119S6
- L0519S6
Seats

20 - 35

Teacher(s)

Tricia Cleland Silva

Further information for students

The course provides an overview of critical topics related to health care management, strategy and leadership. Through praxis (applying theory to real-life examples), the students will engage with current, complex issues and debates in the field of health care management that are contemplated by various stakeholders (e.g. health care practitioners, politicians, managers, patients, communities). Some issues covered include ageing population, e-health, deficits and budgets, diversity and globalization, gender equality, governance, performance management, and team-based learning and organizing.
The students learn an overview of current issues and debates related to the field of healthcare management, strategy and leadership.
Lecturer in charge:
Tricia Cleland Silva, PhD
Contact information:
tricia@metaphoraintl.com
+358403521499
Unit, in charge: Leadership and rehabilitation

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Completion alternatives

The course works are available via Moodle platform. All contact teaching sessions are available via AC connection. Recordings are saved on Moodle platform.

Work placement(s)

N/A

Exam schedule

? In class lectures
? Essay based on an assigned topic (8-10 pages) (due November 1st, 2019) (50%)
? Short papers based on the weekly readings (50%) (Due before each lecture: 17.9; 24.9; 1.10)

International connections

N/A

Students use of time and load

Total hours: 135
Teaching and contact hours: 16 h
Readings, essay: 119 hours
Essay due date: November 1, 2019

Content periodicity

10.9. 9.00 - 12 Lecture & course practicalities. Praxis of strategy and leadership in health care organizations.
17.9. 9.00 - 12 Situating strategy and leadership in health care organizations. The context of care.
24.9. 9.00 - 12 Public and private relationships in health care/Stakeholders in pluralistic organizations.
1.10. 9.00 - 12 Team work and communities of practice in health care. Interorganizational networks and implementing E-Health.

Academic year 2020 - 2021

Business Development Methods and Tools S000DK75-3003 19.10.2020-31.12.2020 5 credits (S1120S6, ...) + -
Learning outcomes of the course

The student is able to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Course contents

Promoting and managing change
Process development tools and techniques
Project management: planning, organizing, managing, concluding, evaluating and reporting
Quality improvement
Best practices in OD, applications in case organizations.

Assessment criteria

Satisfactory

The student is able¬¬ to: justify the use of approaches to change and project management methods and techniques, to use them appropriately, to differentiate between their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within his/her own field.

Good

The student is able¬¬ to assess the use of approaches to change and project management methods and techniques, to use them appropriately, to evaluate their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Excellent

The student is able¬¬ to analyze approaches to change and project management methods and techniques, to use them innovatively, to analyze their prerequisites, and to communicate the use of methods and tools both orally and in writing to audiences within and exterior his/her own field.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Face-to-face

Language of instruction

English

Timing

19.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva, HBM YAMK1 Virtuaali

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5
Digitalization of Health Business and Enterprise Resource Planning Systems S000DR78-3001 20.10.2020-31.12.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student understands the structure and functions of an Enterprise Resource Planning system in the era of digitalization. He/she knows how ERP can help him in planning and decision-making in his area of responsibility in health business. He/she is able to improve the management system of an organization with the help of digitalization and a modern ERP system.

Course contents

Digitalization in health business management and of Enterprise Resource Planning (ERP), the scope and functions
How reporting and performance measurement in ERP system support business decisions.
Application to the student’s work environment: how to benefit from ERP.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Mode of delivery

Face-to-face

Recommended or required reading

As recommended by the lecturer.

Planned learning activities and teaching methods

Interactive lectures, group assignment

Assessment methods and criteria

According to the core curriculum

Language of instruction

English

Timing

20.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 60

Teacher(s)

Sakari Lind

Further information for students

Lecturer: Sakari Lind

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

N/A

International connections

N/A

Students use of time and load

24 hrs of contact teaching
111 hr of autonomous and group work
Human Resource Management in a Changing Environment S000DR76-3001 18.10.2020-31.12.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student demonstrates the ability to develop organization culture as a manager and to manage the know-how of human resources; He/she acts responsibly, respecting the existing legislation, and can proactively develop the organization as a manager; The student pays attention to workplace wellbeing; and has good networking and interaction skills; The student connects human resource management to the strategy of the company;
The student can make legitimate decisions in conflict situations in the organization; The student is able to analyze different motives and can manage at a personal level; He/she renews the management and involvement of the employees; The student can interpret the common paradigms of management and apply different kinds of management styles in a changing working environment.

Course contents

Integration between the organization culture and human resource management
Paradigm of human resource management, motivation and future management
Principles and values
How to increase involvement of human resources at the work place
Labour code

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

20% Face-to-face, 80% Distance learning

Recommended or required reading

As recommended by the lecturer.

Planned learning activities and teaching methods

Online pre-recorded video lectures and mandatory in-class workshop

Assessment methods and criteria

As described in the core curriculum and above.

Language of instruction

English

Timing

18.10.2020 - 31.12.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva

Further information for students

Lecturer: Tricia Cleland Silva

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

4 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

As instructed by the lecturer.

Exam schedule

N/A

International connections

N/A

Students use of time and load

4 hrs work shop
131 hours of independent study

Content periodicity

Sequence of classes:

Online pre-recorded video lectures: 4 x 45 minutes to 1 hr (total of approximately 4 hours)
Pre-readings and integrated papers: 2 readings for each two page paper (4 in total, 40% of final grade)
Case studies (20%): Based on a fictional story
Participation in-class workshop & post assignment from class notes (40%)
Weekly topics:

Topics 1: Human resource management: An overview of context, function, and practices
Topic 2: Organizational learning and development strategies
Topic 3: Staffing and retention
Topic 4: Reward, pay & performance management
Marketing Processes and Solutions in Health Business S000DR77-3001 01.08.2020-18.10.2020 5 credits (S1119S6, ...) + -
Learning outcomes of the course

The student understands the role of customer relationships for competitive advantage; is familiar with the marketing processes in business organizations; has the knowledge and the skills to develop, plan and implement the ways companies can aquire, sell and serve customers; is familiar with various marketing systems; able to measure and follow-up the impact of marketing actions within a multichannel environment; can apply the customer relationship approach in the working life.

Course contents

Marketing processes
Marketing channels
Marketing systems, solutions and tools
Measurement and follow-up of marketing actions
Developing marketing processes within organizations.

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the
recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Distance learning

Recommended or required reading

Required readings:
Berkowitz, E. N. (2016). Essentials of healthcare marketing. Jones & Bartlett Publishers.
Other material recommended by the lecturers.

Planned learning activities and teaching methods

Lectures online or in Myllypuro, according the instructions provided by the authorities

Assessment methods and criteria

Video pitch, business plan

Language of instruction

English

Timing

01.08.2020 - 18.10.2020

Enrollment date

04.05.2020 - 17.05.2020
- 5 credits
Group(s)
- S1119S6
- L0519S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva, HBM YAMK1 Virtuaali

Further information for students

Responsible lecturers:
Dr Tricia Cleland Silva
Alex Atanasova, MSc BA

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Virtual proportion

5 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

10.10. dead line: video pitch
6.11. dead line: final business plan

International connections

N/A

Students use of time and load

135 hrs, including all course work and online classes

Content periodicity

The course is based on foundational knowledge of the principles of marketing and their particular application in health care. The course focuses on these principles explore the changing environmental forces that are unique to the healthcare market. Topics covered include the meaning of marketing, elements of successful marketing, and the changing healthcare marketplace.
Learning outcomes:
The students will become familiar with marketing essentials, particularly within the healthcare industry. The students will acquire practical skills in customer relationships, marketing processes, branding, and ways to pitch an original business idea for the healthcare market.
Master’s Thesis and Maturity Test S000ED55-3002 01.08.2020-31.07.2022 30 credits (S1120S6, ...) + -
Learning outcomes of the course

The student is able to plan, implement and evaluate a research and development project in co-operation with working life.
The student is able to critically and effectively apply the research and expert knowledge of the field and RDI methods for developing practicesand problem solving in working life. In his/her work, the student shows initiative and good change management and development skills.
The student is able to work independently in expert positions of the field and as a developer and reformer of working life.The student is able to make justified decisions during the different phases of the thesis process.
The student produces a written report of the research and development project and has good oral and written professional communication skills. In the maturity test,the student demonstrates good knowledge of the thesis’ subject area and is able to communicate the results in a professional manner.

Course contents

All parts of the thesis process(selectionof the subject, research and development process, thesis report)according to thedegree programme guidelines: workshops, seminars, individual and group supervision, maturity test.
The maturity test can be a press release, a publishable article,an executive summary or other informative text. The student agrees the form and target audience of the maturity test together with the thesis supervisor.

Assessment criteria

Satisfactory

See the master´s thesis assessment grid (appendix).

Good

See the master´s thesis assessment grid (appendix).

Excellent

See the master´s thesis assessment grid (appendix).

Further information

The purpose of the thesis for a Master's degree is to develop and demonstrate not only ability to apply research information and use selected methods to analyse and solve problems related to professional life, but also to demonstrate readiness for independent expert work in demanding positions. In the thesis for a Metropolia Master's degree, the student aims to generate new competence and develop professional life and the field of study in an innovative way. (see Degree Regulations of Metropolia University of Applied Sciences Ltd, 2019, https://www.metropolia.fi/haku/yleista-tietoa-opiskelusta/saannot/)

Name of lecturer(s)

Marianne Pitkäjärvi

Mode of delivery

Distance learning

Recommended or required reading

As in research methodology course. Material recommended by the supervisors.

Planned learning activities and teaching methods

Thesis seminars. individual/group tutoring and methodology workshops

Assessment methods and criteria

See a separate document in Thesis Moodle workspce
Two faculty members to assess, maturity test to be assessed by a linguistic.

Language of instruction

English

Timing

01.08.2020 - 31.07.2022

Enrollment date

04.05.2020 - 30.09.2022
- 30 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Tricia Cleland Silva, Juha Havukumpu, HBM YAMK1 Virtuaali

Further information for students

Thesis supervisores:

Tricia Cleland Silva
Juha Havukumpu

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

R&D proportion

30 credits

Virtual proportion

30 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

All Thesis projects are linked with organizational RDI projects.

Exam schedule

Maturity test when the Thesis is completed.

International connections

Some projects take place via international networks.

Students use of time and load

3 x 4 hour seminars / semester, as described in the Thesis guidelines
Statistics- and language support work shops, 4 hrs
Work shops: research proposal, quantitative methods, qualitative methods, literature reviews
Individual and group tutorials when needed
Focus is on independed work.
810 hours total

Content periodicity

Autumn 2020: ideas for Thesis
Spring 2021: planning and implementation
Autumn 2021: implementation and reporting (publication)
Spring 2022: reporting and publication

Details described in the Thesis guidelines
Research Methods and Skills XX00EJ16-3006 10.09.2020-20.11.2020 5 credits (S1120S6, ...) + -
Learning outcomes of the course

The purpose of the course is to improve the student's professional expertise, research and development skills, and expertise in critical argumentation and knowledge formation skills that can contribute to the field.
Goals:
• The student is able to identify, evaluate and argue research and development needs from different angles.
• The student can critically evaluate and utilise national and international research data and material for the purposes of working life development and RDI.
• The student is familiar with methods suitable for research and development projects in their field and can select the appropriate qualitative, quantitative or development methods for research and development projects.
• The student is able to apply any chosen methods appropriately.
• The student follows the principles of responsible conduct of research, data protection and research ethics and can apply the principles of open science and research in research and development activities.
• The student is able to evaluate the reliability of the research and development project appropriately.
• The student can communicate fluently about research and development issues.
• The student can act with initiative and responsibility in multidisciplinary development networks and carry out various working life development projects.

Course contents

• Approaches to research and development work
• Identification and evaluation of research and development needs
• Systematic acquisition of information in research and development work
• Research and development processes and methods:
o Quantitative, qualitative and development methods
o Data collection, analysis, reliability and interpretation of data
• Research ethics, data protection and responsible conduct of research, and the principles of open science and research
• Communication and reporting of research and development work

Assessment criteria

Satisfactory

The student is able to identify and describe the needs and stages of research and development work in their field. The student is able to make use of relevant information in development work. The student is able to use and apply key concepts and methods in their field's research and development work. They are able to identify and take into account any data protection and research ethics issues. They can communicate and report on their research and development work. The student is able to, in cooperation with others, to carry out research and development projects that develop working life.

Good

The student is able to analyse and argue the needs and stages of research and development work in their field. The student is able to compare, analyse and make use of relevant information purposefully in development work. The student is able to properly use key concepts and method in their field's research and development work, and to apply them in a variety of ways. They adhere to data protection and research ethics guidelines. They communicate and report clearly on their research and development work. The student is able to carry out independent research and development projects that develop working life, and is capable of cooperation with others.

Excellent

The student is able to assess in a critical way and to argue from many angles the needs and stages of research and development work in their field. The student is able to critically analyse and assess relevant information and to apply it skilfully in development work. The student is able to use excellently the key concepts and methods used in their field's research and development work, and to apply them in multiple and innovative ways. They have internalised the data protection and research ethics guidelines, and develop operations that comply with them. They communicate and report convincingly on their research and development work. The student is able to lead independent research and development projects and engage in constructive cooperation with others.

Name of lecturer(s)

Marianne Pitkäjärvi

Mode of delivery

Distance learning

Recommended or required reading

Materials found at the Moodle platform
Additional readings
Easterby-Smith M, Thorpe R, Jackson P. Management research . Sage publication, the most recent edition.
Kovner. AR. Fome DK-Aquila RD- Evidence. Based Management in Healthcare. Health Administration Press, the most recent edition.

Planned learning activities and teaching methods

Flipped learning

Assessment methods and criteria

As described in the core curriculum.

Language of instruction

English

Timing

10.09.2020 - 20.11.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
- T1420S6
- L0520S6
Seats

20 - 40

Teacher(s)

Eija Metsälä, Marianne Pitkäjärvi

Further information for students

Lecturers: Eija Metsälä, Marianne Pitkäjärvi

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

R&D proportion

5 credits

Virtual proportion

5 credits

Evaluation scale

0-5

Completion alternatives

N/A

Work placement(s)

N/A

Exam schedule

20.11. 9 -10 Moodle examination
27.11. 9 - 10 Re-exam, Moodle
4.12. 9 - 10 Re-exam, Moodle

International connections

N/A

Students use of time and load

5 ECTS=135h student work

Content periodicity

As instructed in the Moodle platform
Strategy, Management and Leadership in Health Business S000DR75-3002 10.09.2020-01.11.2020 5 credits (S1120S6) + -
Learning outcomes of the course

The student demonstrates an in depth understanding of the three interrelated cornerstones of the job of a manager within health business; is able to conceptualize the strategy of his/her parent organization; is able to establish a robust management structure for his/her own field of responsibility; is ready to take first steps as an interactive people leader in a diverse organizational context.

Course contents

Overall framework of being a manager
Strategy process
Building blocks of a management structure
Fundamentals of people leadership in a diverse organizational context

Assessment criteria

Satisfactory

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Good

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Excellent

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Further information

The language of tuition is English.
The course is assessed on the 0 (failed) – 5 (excellent) grading scale.

Name of lecturer(s)

Tricia Cleland Silva

Mode of delivery

Face-to-face

Language of instruction

English

Timing

10.09.2020 - 01.11.2020

Enrollment date

04.05.2020 - 30.09.2020
- 5 credits
Group(s)
- S1120S6
Seats

20 - 40

Teacher(s)

Marianne Pitkäjärvi, Tricia Cleland Silva

Unit, in charge

School of Rehabilitation and Examination

Degree Programme

Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management, Master's Degree Programme in Health Business Management

Unit location

Myllypurontie 1

Evaluation scale

0-5

Contact

Head of Department
Päivi Haapasalmi
tel. +358401975895
firstname.lastname@metropolia.fi
Head of Master Degree Programme
Jukka Kesänen
+358 40 630 3637
firstname.lastname@metropolia.fi

Course Structure Diagram

Master's Degree Programme in Health Business Management (in English)

Specific admission requirements

The applicants need to fulfil these requirements:
-Bachelor Degree in Nursing, Health Care, Engineering, Business Administration, Management or other suitable Bachelor degree
-fluent in English (C1 English level)
-at least three years of work experience.

Specific arrangements for recognition of prior learning

According to the Degree Regulations of Helsinki Metropolia University of Applied Sciences students may apply for identification and accreditation of prior learning as part of their compulsory or optional studies, provided they have prior learning corresponding to the curriculum before the course in question begins.

Qualification requirements and regulations

See the Degree Regulations of Helsinki Metropolia UAS https://www.metropolia.fi/en/apply/general-information/manage-your-studies/academic-information/

Profile of the programme

Master's Programme in Health Business Management is a joint programme with students from both Engineering, business and from Health Care and Social Services. The emphasis of the programme is on customer and on service business orientation.
The programme has a multidisciplinary approach to business management and health care areas such as accounting, leadership, or evidence-based health care and all studies are linked to health care organizations.

Key learning outcomes

The Master's Programme in Health Business Management will focus on service-, customer-, and business-orientation in health care organizations to educate professionals with business managerial competences required in health care organizations in the future.
Health Business Master Programme focuses on five topics:
• Service Business Management
• Business Economics and Business Development
• Medical Safety and Quality
• Customer Relationship and Marketing
• Organization Development and Team Work

Occupational profiles of graduates with examples

Master's Degree in Health Business Management qualifies for team and project leadership in health care services business and advancement towards management positions in the private or public sector.

Access to further studies

Examination regulations, assessment and grading

According to the Degree Regulations of Helsinki Metropolia University of Applied Sciences course assessment criteria are specified in the course implementation plan. The teacher in charge of the course will be responsible for the assessment. Students must be informed at the beginning of the course on the assessment principles, which must be based on the course objectives. Assessment takes primarily place for each course and applies to the students who have registered and been accepted on the course. If the course consists of several components, the teacher may point this out in the assessment principles contained in the implementation plan.
The assessment scale is as follows: excellent (5), very good (4), good (3), very satisfactory (2), satisfactory (1), fail (0) and pass (P). Any deviations of this scale will be decided by the President.

Graduation requirements

A student is required to successfully complete the designated program of courses.

Mode of study

Master students of Health Business Management study on a part-time basis.

Level of qualification

Master's Degree (Second Cycle)

Workplacement(s) and Work-based Learning

Practical training is not included in the master’s degree programme. Collaboration with the working life is supported by the master thesis and other learning exercise/assignment.

Obligatory or Optional Mobility

International studies are part of the learning path of each learner in the form of international studies in English or Finnish master’s degree programmes or open studies in international network learning environments.

Master's Degree Programme in Health Business ManagementMaster of Business Administration, 90 ECTS