Guiding Clients and Counselling Patients in Digital ServicesLaajuus (5 cr)

Objective

The purpose of the course is to strengthen the student’s competence in the utilisation of digital services as part of client-oriented patient guidance in both national and international contexts.

The student enhances their competence in the utilisation of services in high-quality patient guidance. The student is able to use interactive digital forms of guidance based on needs while creating value. The student understands the client’s individual service, guidance and counselling needs and enhances their competence in utilising client participation. The student is able to utilise digital services in compliance with the principles of sustainable development.

The student identifies multidisciplinary stakeholders in the organisation of services and is able to participate in international development projects.

Content

- National and international principles of high-quality patient guidance and counselling
- Evaluation of sustainable services and their utilisation in guidance and counselling
- Client-oriented and interactive guidance and counselling
- Client participation in the development of guidance and counselling
- Expert communications and ability to present oneself in English

Assessment criteria, satisfactory (1)

The student demonstrates that they understand the basic content of the course but there are shortcomings in their ability to independently acquire and interpret information and apply what they have learned.

Assessment criteria, good (3)

The student demonstrates that they have a good understanding of the content of the course. They actively acquire information and interpret the key connections between different pieces of information. The student has the ability to analyse what they have learned and to apply it in practice.

Assessment criteria, excellent (5)

The student demonstrates that they have a diverse and broad understanding of the content of the course. They possess excellent information acquisition skills that are suited to the purpose at hand. The student demonstrates independence and responsibility in the choices they make. They have a creative and broad-based ability to apply what they have learned in practice.

Assessment criteria, approved/failed

Approved: The student demonstrates that they understand the basic content of the course but there are shortcomings in their ability to independently acquire and interpret information and apply what they have learned in practice.

Further information

RPL (Recognition of Prior Learning)
The course can be accredited with prior Master’s degree level studies the contents of which correspond to the contents of this course, or with strong competence with similar content obtained in other ways.