Customer Care and Dispensing in Optical PracticeLaajuus (10 ECTS)

Objective

Students are able to introduce individual spectacle solutions in different viewing conditions at work, home and leisure activities. Students are able to explain comprehensively the properties of various lenses and how they affect the usability of the spectacles. Students are able to explain the specific designs and visual limitations of the multifocal spectacles. They are able to calculate spectacle magnification and the effect of vertex distance and describe the structure of aspheric and atoric lens.
After work placement (4 credits) students are able to work in customer service in an optometric practice. They are able to choose frames and lenses to the customer. They are able to adjust the pair of spectacles to fit the customer’s face and head. They are able to glaze spectacles and make simple repairs.

Content

Spectacle magnification, back vertex distance, physiochemical properties of lenses, presbyopic lenses, aspheric and atoric lenses. Filtering properties of optical materials, filter lenses and sunglasses, types of radiation, safety glasses, lenses correcting aberrations and fresnel optics. Customer guidance for selecting and wearing the new spectacles. Measurements for lenses, selecting, glazing and adjusting frames for the wearer.

Qualifications

Basics of Spectacle Technology, Geometrical Optics and Spectacle Glazing and Repairs

Assessment criteria, satisfactory (1)

The student is able to:
- display learning in core content
- use individual professional concepts correctly
- find information for a specific situation
- distinguish between non-theoretical and theoretical information
- act in individual professional situations as instructed - display learning in his professional
field
- show that he has achieved the targets for core competence
- follow safety instructions
- display learning in the ethical principles of his professional field
- operate as a member of a student group

Assessment criteria, good (3)

The student is able to:
- display an understanding of concepts and professional knowledge in the field
- assess and limit the amount of information needed
- operate well in typical professional duties and contexts
- operate in a multicultural environment
- operate safely
- act according to professional ethics
- operate in a student group

Assessment criteria, excellent (5)

The student is able to:
- use concepts and knowledge in his field systematically
- assess and use various information sources
- apply professional information in professional assignments
- work in various duties in a variety of operating environments
- act independently and responsibly in professional contexts
- to take safety issues into consideration in his action
- argue his choices on the basis of professional ethics
- organise the activities of a group of students

Assessment criteria, approved/failed

- The student does not know or appreciate knowledge in the field sufficiently
- The student does not know or cannot use concepts in his field properly
- The student's professional level is not properly developed
- The student is not acting in accordance with his training and guidance
- The student is not familiar with instructions related to professional safety or ethical principles
- The student withdraws from cooperation with others