Managerial CommunicationLaajuus (3 op)

Osaamistavoitteet

Students build on their current communication skills, applying broader principles for effective managerial communication. Through practical application students will understand and be able to adapt to the complex and dynamic mix of written, spoken and visual communication that takes place within and between organisations.

By the end of the course, students will have developed a flexible array of managerial communication skills. They will:

• be able to produce effective managerial messages in writing for a variety of stakeholders; bad news, change communication, media messages including web texts, press releases and other publicity material.
• be able to communicate effectively in individual and group contexts – for example in interviews, sales or performance review situations, negotiations, meetings, press conferences and conflict situations.
• be able to plan, organise and deliver a managerial seminar.

Sisältö

This course builds on the skills and competencies acquired in Business Communication 1 and 2 with emphasis on advanced topics related to managerial communication. The focus of the course is on being able to produce effective managerial messages both orally and in writing for a variety of stakeholders and situations. Communicating effectively in individual and group contexts such as sales or performance review situations, negotiations, meetings, press conferences and conflict situations forms the basis of managerial seminars. By planning, organising and taking part in a managerial seminar, students perform as managers, developing their presentation skills at the next level.

Esitietovaatimukset

English Language Proficiency