Management CommunicationLaajuus (3 ECTS)

Objective

The course is designed to increase the participant’s understanding of the role of communication in the management of organizations. Students are expected to learn the theoretical framework, concepts and issues of organizational communication.
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The course offers both theoretical and practical tools for understanding and handling everyday work-life communication. It will increase the participant’s understanding of communication as a socially constructed and situational tool, there are always more than one way to manage human beings and/or situations. The student is trained in critical and analytical thinking as well as in practical communication issues including giving constructive feed-back.

Content

- Communication as management tool
- Connection between management and communication
¤ Elements and principles of communication
¤ Characteristics and skills of the manager’s job
- Socio-psychological challenges in ordinary work situations
- Group dynamics and communication
- Manager-employer performance appraisal sessions as work community/organizational resource
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Communication as a tool of Conflict management in groups.

Qualifications

AMK-tutkinto