Study Guide

Objective

The student knows how to evaluate and analyze the factors affecting the user experience of a digital service and utilizes his/her knowledge in his/her own design work. The student knows the methods of user-centered design and knows how to apply them in the design of digital service concepts, visual user interfaces and interactivity. The student knows the workflow of planning digital services and knows how to choose suitable methods and work tools for the different stages of the planning process. The student knows how to take different usage situations and terminal devices into account in his/her design work.

Content

- user experience
- user-centered design of digital services
- user-centered design methods
- UX design process and tools

Prerequisites

Management of the basics of user interface design and usability (e.g. approved completion of the Graphical User Interfaces and Web Publishing course).

Assessment criteria, satisfactory (1)

The student knows how to describe the factors affecting the user experience of a digital service. The student knows how to design a digital visual user interface taking into account the basic principles of usability and user experience. The student knows how to use user-centered design methods to support design work.

Assessment criteria, good (3)

The student can evaluate the factors that affect the user experience of a digital service. The student can apply his/her usability and user experience knowledge in the design of a digital user interface. The student knows how to use suitable user-centered design methods in the different work phases of the design process appropriately and implement the design process in a goal-oriented manner. The student knows how to propose solutions to problems with the usability and user experience of user interfaces and to search for additional information to solve problems.

Assessment criteria, excellent (5)

The student can evaluate the factors affecting the user experience of a digital service systematically and analytically. The student knows how to apply his/her usability and user experience knowledge in the design of a digital user interface so that the end result is of a high standard. The student knows how to make use of suitable user-centered design methods in the different work phases of the design process in a versatile and appropriate way and implements the design process in a goal-oriented manner. The student is able to make insightful solution proposals for the problem areas of the usability and user experience of user interfaces. The student can independently search for new information and apply it in his/her own design work.

Assessment criteria, approved/failed

The student knows how to describe the factors affecting the user experience of a digital service. The student knows how to design a digital visual user interface taking into account the basic principles of usability and user experience. The student knows how to use user-centered design methods to support design work.