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Master's Degree Programme in Service and Business Management in Health Care and Social Services: S2018S6_COPY

Code: S2018S6

Degree title
Master of Social Services
Master of Health Care (Nursing)
Master of Health Care (Prosthetics/Orthotics)
Master of Health Care (Biomedical Laboratory Science)
Master of Health Care (Emergency Care)
Master of Health Care (Physiotherapy)
Master of Health Care (Elderly Care)
Master of Health Care (Podiatry)
Master of Health Care (Midwifery)
Master of Health Care (Optometry)
Master of Health Care (Osteopathy)
Master of Health Care (Radiography and Radiotherapy)
Master of Health Care (Oral Hygiene)
Master of Health Care (Public Health Nursing)
Master of Health Care (Occupational Therapy)
Credits
90 ects
Duration
2 years (90 ECTS)
Start semester
Autumn 2018
Teaching language
Finnish

Descriptions

Metropolia is a continuously renewable multidisciplinary learning community that educates sought-after employees with high-quality, versatile, and international professional skills developed under the principle of lifelong learning. The students’ knowledge and skills are built cooperatively in a fruitful interaction with professional life. Digital, local and international learning environments are used diversely. The unique and valuable qualities of each student are cherished. During the studies, innovations are produced to the needs of workplaces, clients, and society at large. Metropolia’s open way of working changes the surrounding society into a better place for us all. Metropolia predicts future competence needs and encourages students to actively enhance their skills.

The aim of the Master's Degree Programme is to provide the students with the extensive and profound knowledge of social and health care that is necessary for the development of working life and to equip them with the theoretical knowledge required for demanding expert and management positions or entrepreneurship. The studies also focus on good communicative and language skills that are necessary in professional life. The Master’s Degree improves the student’s ability to develop him/herself in current and future expert and leadership positions and promotes the student’s career development. The graduates are developers and reformers of working life, possessing the needed research and development knowledge.

The students represent working life and they have at least three years of working experience prior to studies. The students utilize their gained experience and working life connections during the studies and establish networks of experts with other students, various professionals within and outside the school, and alumni. During the studies, the students develop their self-assessment and self-management skills as well as international interaction and communication skills. Internationality is achieved through foreign guest lecturers and multidisciplinary international studies.

Development

The curriculum has been inspected and approved by the Master’s degree advisory board of the Department of Health Care Diagnostic Services and Service Management on 24.1.2018.

Further information

The curriculum is new.

Minna Elomaa-Krapu, Head of Degree Programme, is responsible for the content of the curriculum.
Administrator Arja H. Moilanen

Objective

The skills and knowledge of students graduated from Metropolia University of Applied Sciences are described according to the NQF, National Qualifications Framework, and the recommendations of the Rectors' Conference of Finnish Universities of Applied Sciences.

General competences: competence descriptions

Competences of learning
The student is able to:
• evaluate and develop his/her expertise in a versatile and goal-oriented manner;
• acquire, process, produce and critically evaluate information from the perspectives of different fields;
• take responsibility for the goal-oriented learning of the organization.

Ethical competences
The student is able to:
• take responsibility for the organization’s actions and their consequences;
• follow professional ethics as an expert and a developer of professional life;
• allow for the views of both the individual and the organization in his/her decisions;
• promote equality in the organization;
• promote the principles of sustainable development and social responsibility;
• base his/her leadership of socially important operations on ethical values.

Competences of organizational leadership
The student is able to:
• improve operating procedures and work well-being;
• develop multidisciplinary communication and interaction;
• apply information and communications technology (ICT) to his/her work;
• create networks and partnerships;
• lead and reform operations in complex and unexpected situations;
• work in demanding expert and managerial positions or as an entrepreneur.

Innovation competences
The student is able to:
• create new knowledge and reform operating procedures by combining knowledge from different fields;
• lead projects;
• lead research, development and innovation projects and apply research and development methods;
• promote customer-oriented, sustainable and cost-effective practices.

International competences
The student is able to:
• communicate internationally in his/her work and in development projects;
• function in international environments;
• anticipate the effects and opportunities of internationalization in his/her field.

Degree-specific competences

Competence descriptions

Social and health care competences
The student is able to:
• utilize extensive and highly specialized social and health care skills and knowledge;
• apply the concepts and methodology of social and health care to his/her independent reflection and/or development of the professional field;
• function in the diverse and changing environments of social and health care.

Managerial competences
The student is able to:
• follow high ethical standards in managerial work;
• implement strategic competence;
• work in managerial positons in diverse organizations;
• evaluate the results and success of management.

Service competences
The student is able to:
• create desired social and health care services in cooperation with clients and other interest groups;
• apply and combine know-how from different fields in service production;
• apply market knowledge and marketing communication skills;
• participate in service procurement and tendering processes;
• meet the demanding challenges of service business.

Business competences
The student is able to:
• use the most important business processes, procedures and tools of health care and social services strategically and operationally;
• develop the organization's business processes, procedures and tools in the changing environment.

Show study timings by semester, study year or period

Code Name Credits (ECTS) 2018-2019 2019-2020 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020 1. / 2018 2. / 2018 3. / 2019 4. / 2019 1. / 2019 2. / 2019 3. / 2020 4. / 2020
S2018S6-1000
Research and Development

(Choose all )

40
S000CO35 The Fundamentals and Methods of the Research Process 5
S000CO36 Project Management and Developmental Research 5
S000CO37 Master’s Thesis and Maturity Test 30
S2018S6-1001
Change Agent for the Services of the Future

(Choose all )

20
S000DJ80 Digitalization and Enterprise Resource Planning in Health Care and Social Services 5
S000DJ82 Development of Quality and Safety Management Processes 5
S000DJ83 Evidence-based Practices and Management 5
S000DJ81 Development of Customer-Oriented Services 5
S2018S6-1002
Management and the Changing Expert Organization

(Choose ects: 20)

20
S000CX79 Financial Management 5
S000DJ89 Strategic Management and the Future of Leadership 5
S000DJ90 Responsible Management in Social and Health Care Services 5
S000DJ91 Anticipatory Management of Personnel and Networks 5
S000DJ92 Entrepreneurship in Social and Health Care Services 5
S000DJ93 Business and Customer Relations Management 5
S000DJ94 Management and Interaction 5
S2018S6-1003
Advanced Studies in Biomedical Laboratory Science

(Choose ects: 20)

20
S000CP02 Continuous Quality Improvement in the Clinical Laboratory 5
S000CP03 Expertise in Clinical Laboratory Work 10
S000CP04 New Methods in the Clinical Laboratory 5
S2018S6-1004
Advanced Studies in Radiography

(Choose ects: 20)

20
S000CP00 Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography 10
S000CP01 Developing Patient Care and Safety 5
S000CO99 Developing Quality Management and Safety Culture 5
S2018S6-1006
Elective Studies

(Choose ects: 10)

10
Total 90 85 50 35 50 40 10 10 25 25 25 25 15 7.5 2.5

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

master level::generic competences (2010)

Rectors' Conference of Finnish Universities of Applied Sciences (2010): recommendation for generic competences in master level.

Ethical competence

- is able to take responsibility for the actions of a community and for the consequences of these actions
- is able to apply the ethical principles of the subject field as an expert and as a developer of working life
- is able to make decisions considering an individual and the community
- is able to contribute to the principles of equality in working life
- is able to contribute to the principles of sustainable development and social responsibility
- is capable of leading socially influential activities based on ethical values

The Fundamentals and Methods of the Research Process
Project Management and Developmental Research
Master’s Thesis and Maturity Test
Digitalization and Enterprise Resource Planning in Health Care and Social Services
Development of Quality and Safety Management Processes
Evidence-based Practices and Management
Development of Customer-Oriented Services
Financial Management
Strategic Management and the Future of Leadership
Responsible Management in Social and Health Care Services
Anticipatory Management of Personnel and Networks
Entrepreneurship in Social and Health Care Services
Business and Customer Relations Management
Management and Interaction
Continuous Quality Improvement in the Clinical Laboratory
Expertise in Clinical Laboratory Work
New Methods in the Clinical Laboratory
Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography
Developing Patient Care and Safety
Developing Quality Management and Safety Culture
Innovation competence

- is able to manage research, development and innovation projects and masters the methods of research and development work
- is able to manage project work
- is able to create new information and improve existing working methods by combining expertise from different fields
- is able to develop customer-oriented, sustainable and profitable solutions

The Fundamentals and Methods of the Research Process
Project Management and Developmental Research
Master’s Thesis and Maturity Test
Digitalization and Enterprise Resource Planning in Health Care and Social Services
Development of Quality and Safety Management Processes
Evidence-based Practices and Management
Development of Customer-Oriented Services
Financial Management
Strategic Management and the Future of Leadership
Responsible Management in Social and Health Care Services
Anticipatory Management of Personnel and Networks
Entrepreneurship in Social and Health Care Services
Business and Customer Relations Management
Management and Interaction
Continuous Quality Improvement in the Clinical Laboratory
Expertise in Clinical Laboratory Work
New Methods in the Clinical Laboratory
Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography
Developing Patient Care and Safety
Developing Quality Management and Safety Culture
Internationalization competence

- is capable of international communication in one’s work and in the development of operations
- is able to operate in international environments
- is able to predict the effects of and opportunities for internationalization development in one’s own field

The Fundamentals and Methods of the Research Process
Project Management and Developmental Research
Master’s Thesis and Maturity Test
Digitalization and Enterprise Resource Planning in Health Care and Social Services
Development of Quality and Safety Management Processes
Evidence-based Practices and Management
Development of Customer-Oriented Services
Financial Management
Strategic Management and the Future of Leadership
Responsible Management in Social and Health Care Services
Anticipatory Management of Personnel and Networks
Entrepreneurship in Social and Health Care Services
Business and Customer Relations Management
Management and Interaction
Continuous Quality Improvement in the Clinical Laboratory
Expertise in Clinical Laboratory Work
New Methods in the Clinical Laboratory
Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography
Developing Patient Care and Safety
Developing Quality Management and Safety Culture
Learning competence

- is able to self-evaluate and develop one’s expertise in a versatile and focused way
- is able to retrieve, analyze and produce information and evaluate it critically from the point of view of different fields
- is capable of taking responsibility for collaborative learning in a target-oriented way

The Fundamentals and Methods of the Research Process
Project Management and Developmental Research
Master’s Thesis and Maturity Test
Digitalization and Enterprise Resource Planning in Health Care and Social Services
Development of Quality and Safety Management Processes
Evidence-based Practices and Management
Development of Customer-Oriented Services
Financial Management
Strategic Management and the Future of Leadership
Responsible Management in Social and Health Care Services
Anticipatory Management of Personnel and Networks
Entrepreneurship in Social and Health Care Services
Business and Customer Relations Management
Management and Interaction
Continuous Quality Improvement in the Clinical Laboratory
Expertise in Clinical Laboratory Work
New Methods in the Clinical Laboratory
Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography
Developing Patient Care and Safety
Developing Quality Management and Safety Culture
Working community competence

- is able to develop the operations of a work community
- is able to develop multidisciplinary communication and interaction in working life
- is able to utilize information and communications technology in one’s work
- is able to create networks and partnerships
- is capable of management and supervision tasks and is able to improve activities in complicated and unpredictable environments
- is able to work as an expert or entrepreneur and has abilities for management and supervision tasks

The Fundamentals and Methods of the Research Process
Project Management and Developmental Research
Master’s Thesis and Maturity Test
Digitalization and Enterprise Resource Planning in Health Care and Social Services
Development of Quality and Safety Management Processes
Evidence-based Practices and Management
Development of Customer-Oriented Services
Financial Management
Strategic Management and the Future of Leadership
Responsible Management in Social and Health Care Services
Anticipatory Management of Personnel and Networks
Entrepreneurship in Social and Health Care Services
Business and Customer Relations Management
Management and Interaction
Continuous Quality Improvement in the Clinical Laboratory
Expertise in Clinical Laboratory Work
New Methods in the Clinical Laboratory
Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography
Developing Patient Care and Safety
Developing Quality Management and Safety Culture
Not grouped

Code Name Credits (ECTS)
S2018S6-1000
Research and Development

(Choose all )

40
S000CO35 The Fundamentals and Methods of the Research Process 5
S000CO36 Project Management and Developmental Research 5
S000CO37 Master’s Thesis and Maturity Test 30
S2018S6-1001
Change Agent for the Services of the Future

(Choose all )

20
S000DJ80 Digitalization and Enterprise Resource Planning in Health Care and Social Services 5
S000DJ82 Development of Quality and Safety Management Processes 5
S000DJ83 Evidence-based Practices and Management 5
S000DJ81 Development of Customer-Oriented Services 5
S2018S6-1002
Management and the Changing Expert Organization

(Choose ects: 20 )

20
S000CX79 Financial Management 5
S000DJ89 Strategic Management and the Future of Leadership 5
S000DJ90 Responsible Management in Social and Health Care Services 5
S000DJ91 Anticipatory Management of Personnel and Networks 5
S000DJ92 Entrepreneurship in Social and Health Care Services 5
S000DJ93 Business and Customer Relations Management 5
S000DJ94 Management and Interaction 5
S2018S6-1003
Advanced Studies in Biomedical Laboratory Science

(Choose ects: 20 )

20
S000CP02 Continuous Quality Improvement in the Clinical Laboratory 5
S000CP03 Expertise in Clinical Laboratory Work 10
S000CP04 New Methods in the Clinical Laboratory 5
S2018S6-1004
Advanced Studies in Radiography

(Choose ects: 20 )

20
S000CP00 Developing Radiographic Imaging, Treatments and Procedures in Clinical Radiography 10
S000CP01 Developing Patient Care and Safety 5
S000CO99 Developing Quality Management and Safety Culture 5
S2018S6-1006
Elective Studies

(Choose ects: 10 )

10
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