Quality ManagementLaajuus (5 cr)

Objective

Student
• acknowledges quality as a management concept and as a tool for reaching strategic goals
• becomes familiar with relevant quality management systems and is able to identify and apply the appropriate ones
• is able to take normative requirements into account when implementing and maintaining a quality management system
• is able to identify and apply relevant quality management rules and standards as well as target-group-specific requirements and different reference groups
• is able to manage development projects and analyse and improve processes.

Content

• Different aspects, features and methods of quality management
• Management responsibility and quality objectives
• Quality standards and ISO quality management system
• Continuous improvement
• Management of quality-related projects

Qualifications

Completed higher education degree (Bachelor level)

Assessment criteria, satisfactory (1)

The student has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation in individual or team activities / assignments and the output is rather weak.

Assessment criteria, good (3)

The student has good overall performance, can apply and articulate concepts and information well both verbally and in writing, but certain areas of individual or team output require further attention. The student shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Assessment criteria, excellent (5)

The student shows excellent performance in all elements of the course and shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support their arguments with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Assessment criteria, approved/failed

The student has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation in individual or team activities / assignments and the output is rather weak.

Further information

The language of tuition is English.