Procurement Performance Management (5 cr)

Objective

The student is able to
• identify the role of different internal and external stakeholders in the procurement process.
• analyze and develop the performance management for operational procurement process and strategic procurement.
• set a target level for supplier performance and create effective and sustainable supplier requirements.
• create effective ways to measure the performance of the procurement organization and suppliers and develop meaningful KPI’s for both.
• apply sustainable procurement principles in supplier performance management.
• apply the content of the relevant quality management rules and standards in procurement.
• encourage the suppliers in developing their quality management systems.

Content

• Procurement process
• Procurement organization’s effectiveness & competence
• Supplier performance management
• Quality management in procurement
• Development of suppliers´ quality management

Location and time

Online lectures will be on Mondays at 17:00 - 20:00 on the following days:
13.01.2025
27.01.2025
10.02.2025
03.03.2025

Materials

To be announced in the beginning of the course.

Teaching methods

Online lectures in Teams
Online learning materials and individual and group assignments via Moodle learning platform.
Link to Teams and Moodle pages will be sent via email to the students about one week before the first Teams session.

Learning methods
Interactive lectures (Teams) and exercises online (Moodle)
Self-study: given literature and other relevant materials

Exam schedules

No exam

Student workload

Learning methods
Interactive lectures (Teams) and exercises online (Moodle)
Self-study: given literature and other relevant materials

Workload for 5 credits (total 135 hours)
Lectures and seminars 4x3=12h
Reading Materials, Individual and Team assignments 123h

Content scheduling

The more detailed content of the course, assignments and assessment will be discussed during the first lesson.

The main objectives of the course are:
The student is able to identify the role of different internal and external stakeholders in the procurement process.
The student is able to analyze and develop the performance management for operational procurement process and strategic procurement.
The student is able to set a target level for supplier performance and create effective and sustainable supplier requirements.
The student is able to create effective ways to measure the performance of the procurement organization and suppliers and develop meaningful KPI’s for both.
The student is able to apply sustainable procurement principles in supplier performance management.
The student is able to apply the content of the relevant quality management rules and standards in procurement.
The student is able to encourage the suppliers in developing their quality management systems.

Further information

Prerequisites of the participation:
This course is for Master level studies and part of the Procurement Master's program. Therefore you should have completed bachelor level studies already and having some prior knowledge of procurement is recommended.

The teacher of the course is Mari Hiljanen (mari.hiljanen@metropolia.fi)

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment criteria, good (3)

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Assessment criteria, excellent (5)

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis

Assessment criteria, approved/failed

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment methods and criteria

Assignments related to the course is informed by the lecturer when course starts.

Assessment scale used:
50 - 59 = 1
60 - 69 = 2
70 - 79 = 3
80 - 89 = 4
90 -100 = 5

Qualifications

- An appropriate Bachelor's Degree
- Additionally, if you are interested in attending the Procurement courses: an appropriate Bachelor's Degree, as well as basic studies and / or work experience in the field of procurement, is required

Further information

The language of tuition is English.