E-Commerce and Distribution (5 cr)

Objective

The student
• understands the differences of e-commerce and traditional order-delivery processes in retail and B2B deliveries in industry
• recognises the main distribution channels and warehousing models and is able to analyse benefits and sustainability of different delivery options and transportation modes
• understands how distribution, warehousing and packaging related technology and automation is applied in various industries and in retail
• is able to perform order-delivery process by using an ERP system and understands how transport and location planning systems are utilised for more sustainable and efficient distribution.

Content

• Order-delivery processes in retail and industry
• E-commerce order-delivery process
• Channels of distribution, omni- and multichannel logistics
• Main activities and safety in distribution/logistics centres, warehouses and terminals
• Packaging and labelling activities and innovations
• Information systems and technologies of distribution
• Sales and distribution process in an ERP system
• Location and transport route planning systems
• Third-party logistics and value-added logistics services
• Environmental issues related to distribution

Location and time

The classes are held mostly at the campus. Some lectures / assignments might be held online. The course can not be completed fully online. In some classes obligatory attendance at Myyrmäki campus.

Materials

The handbook of logistics and distribution management : understanding the supply chain
Rushton, Alan, Croucher, Phil, Baker, Peter, 2022 (or previous editions)
Other literature will be announced in the beginning of the course.

Teaching methods

Problem-based learning cases
Virtual learning platform
Individual and group assignments
SAP assignment in computer class

Further information

Those lectures that are hold online might be recorded. Metropolia GDPR and Data Privacy policies are respected. See more information:
https://www.metropolia.fi/en/about-us/data-protection-and-gdpr

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

The student
• has achieved the objectives of the course to a satisfactory level
• is able to identify, define and use concepts and models in the subject area of the course
• understands the conditions and principles of the development of expertise.

Assessment criteria, good (3)

The student
• has achieved the objectives of the course well, although there are still areas where knowledge and skills need to be improved
• has a good understanding of the concepts and models of the subject matter of the course and is able to carry out a reasoned analysis
• is able to apply what they have learned in leisure, learning and working life situations
• understands the importance of expertise in business and is able to analyse their own expertise.

Assessment criteria, excellent (5)

The student
• has achieved the objectives of the course with excellent marks
• has an excellent command of the concepts and models of the subject matter of the course
• is able to analyse clearly and reasonably and propose practical development measures
• has a good ability to apply what they have learned in leisure, learning and working life situations
• is able to analyse expertise in business and their own development towards expertise.

Assessment criteria, approved/failed

The student
• has achieved the objectives of the course to a satisfactory level
• is able to identify, define and use concepts and models in the subject area of the course
• understands the conditions and principles of the development of expertise.

Qualifications

Supply Chain Management or equivalent basic studies