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After sales processes 2 (5 cr)

Code: TX00EG04-3004

General information


Enrollment
27.11.2023 - 31.12.2023
Registration for the implementation has ended.
Timing
15.01.2024 - 10.05.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
On-campus
Unit
(2019-2024) School of Automotive and Mechanical Engineering
Campus
Leiritie 1
Teaching languages
Finnish
Degree programmes
Automotive Engineering
Teachers
Juho Vallivaara
Groups
AJ22
Ajoneuvojen jälkimarkkinoinnin suuntautuminen aloitus syksy 2022
Course
TX00EG04

Implementation has 10 reservations. Total duration of reservations is 25 h 0 min.

Time Topic Location
Mon 15.01.2024 time 13:00 - 15:00
(2 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
MMA110 Oppimistila
Mon 22.01.2024 time 13:00 - 15:00
(2 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
MMA110 Oppimistila
Mon 12.02.2024 time 12:00 - 14:00
(2 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
MMA110 Oppimistila
Mon 26.02.2024 time 13:00 - 16:00
(3 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
Varia
Mon 04.03.2024 time 13:00 - 16:00
(3 h 0 min)
Varia
Varia
Mon 18.03.2024 time 13:00 - 16:00
(3 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
Varia
Mon 25.03.2024 time 13:00 - 16:00
(3 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
Varia
Mon 08.04.2024 time 13:00 - 16:00
(3 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
Varia
Mon 15.04.2024 time 12:00 - 14:00
(2 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
MMA110 Oppimistila
Mon 22.04.2024 time 12:00 - 14:00
(2 h 0 min)
Korjaamon järjestelmät TX00EG04-3004
MMA110 Oppimistila
Changes to reservations may be possible.

Objective

The student knows the basic processess of a car dealer's repair shop.

Content

Car shop service processes including technology, planning and IT

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.

Assessment criteria, good (3)

Students have achieved the course objectives well, even though the knowledge and skills need improvement on some areas. Students are able to define the course concepts and models and are able to justify the analysis. The student is able to apply their knowledge in study and work situations. The student understands the importance of expertise in working life and is able to analyze his/her own expertise.

Assessment criteria, excellent (5)

Students have achieved the objectives of the course with excellent marks. Students master commendably the course subject area’s concepts and models. Students are able to make justified and fluent analysis and to present concrete development measures. The students are well prepared to apply their knowledge in study and work situations. Students are able to analyze the evolvement of their own expertise.

Assessment criteria, approved/failed

Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.

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