Small and Medium-sized Enterprise Management (5 cr)

Code: LX00BX63-3014

General information

Enrollment: 07.12.2022 - 08.01.2023
Registration for the implementation has ended.

Timing: 11.01.2023 - 03.05.2023
Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 3 cr

Virtual portion: 2 cr

Unit: (2019-2024) School of Business

Campus: Leiritie 1

Teaching languages: English

Seats: 20 - 35

Degree programmes: Degree Programme in International Business and Logistics; Degree Programme in European Business Administration

Teachers: John Greene

Teacher in charge: Suvi Moll

Groups: LB20B_MG
Incoming DD Bilbao Management; LB21M
Incoming DD Münster 2nd year students; LB20L_BI
Incoming DD La Rochelle 3rd year students Business Intelligence; LB20L_M
Incoming DD La Rochelle 3rd year students Marketing; LB20L_F
Incoming DD La Rochelle 3rd year students Finance; LB21K
Incoming DD Krems 2nd year students

Course: LX00BX63

Implementation has 9 reservations. Total duration of reservations is 27 h 0 min.

Time	Topic	Location
Wed 08.03.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	ZOOM Team Meetings - SEE PDF Timetable in OMA
Wed 15.03.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 22.03.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	Zoom Team Meetings for those who sign up for via OMA Documents/ Week 12/Meeting Link
Wed 29.03.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 05.04.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 12.04.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 19.04.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 26.04.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila
Wed 03.05.2023 time 11:00 - 14:00 (3 h 0 min)	Small and Medium-sized Enterprise Management LX00BX63-3014	MMC245 Oppimistila

Changes to reservations may be possible.

Objective

The course uses an online simulation to assist learning. The OnService simulation business case is built around a small family hotel, with about 1m€ in annual sales at the start of the simulation. The students’ goal is to manage the overall operating, market, and financial performance of a service business in competitive markets with seasonal variations in demand and economic conditions. Human resources management, capacity management, investments, service quality, pricing, and marketing are the key decision-making areas in the simulation. The main aim of the course is to provide with students' practical knowledge of how to run a SME.

Content

By the end of the course, the student will be able to:
- Understand and have practice in the day to day running and management of an SME
- Manage the overall operating, market, and financial performance of a service business in
competitive markets with seasonal variations in demand and economic conditions
- Coordinate human resources management, capacity management, investments, service quality, pricing and marketing.
- Improve problem solving ability
- Improve team work skills

Location and time

Classroom as per the scheduling machine

Materials

Provided in OMA

Teaching methods

• Interactive lecture
• Lecture
• Problem based learning
• Small group tutorial
• e-learning

Employer connections

Exam schedules

Provided in OMA

International connections

Completion alternatives

Student workload

5 ECTS 135 hours
Breakdown presented in first class

Content scheduling

Timetable & content provided in OMA

Further information

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Sufficient performance:
showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result

Assessment criteria, good (3)

Good performance:
showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention

Assessment criteria, excellent (5)

Excellent performance:
not only fulfils all standard requirements but demonstrates originality and imagination

Assessment criteria, approved/failed