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Quality Management (5 ECTS)

Code: LY00EB35-3002

General information


Enrollment
22.11.2021 - 19.12.2021
Registration for the implementation has ended.
Timing
25.03.2022 - 29.04.2022
Implementation has ended.
Number of ECTS credits allocated
5 ECTS
Virtual portion
5 ECTS
Mode of delivery
Online
Unit
(2019-2024) School of Business
Campus
Leiritie 1
Teaching languages
English
Seats
20 - 35
Degree programmes
Master´s Degree Programme in Public Procurement (Social Sciences, Business and Administration)
Master's Degree Programme in Procurement (Social Sciences, Business and Administration)
Teachers
Pauli Järvensivu
Teacher in charge
Kaija Haapasalo
Groups
L1220S6
Julkisten hankintojen tutkinto-ohjelma, ylempi amk
L1120S6
Master's Degree Programme in Procurement
Course
LY00EB35
No reservations found for implementation LY00EB35-3002!

Objective

Taking normative requirements into account, the student is able to implement and maintain a quality management system. S/he understands quality as a tool for reaching strategic goals.

The student is able to manage development projects, and analyze and improve processes. The student knows the content of the relevant quality management rules and standards and is able to apply those. The student is able to identify target-group-specific requirements and different reference groups.

Content

• Quality standards
• The ISO quality management systems
• Different aspects of quality management
• Features and methods of quality management
• Management of quality related project
• Measures and work evaluation criteria used in quality management
• Continuous improvement
• Customer perspective and business process management
• Measurement, presentation and reporting

Location and time

Online, opening lecture 25.3.2022, 17:00-> In Zoom


Rest of the implantation according to schedule in Moodle workspace.

Materials

Exam book:
Foster, S. Thomas: Managing Quality: Integrating the Supply Chain, Global Edition

Other material to be announced later

Teaching methods

Interactive online lecture and assignments
Topic exams in Moodle
Group and individual assignments in Moodle

Content scheduling

Schedule can be found in Moodle workspace

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment criteria, good (3)

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Assessment criteria, excellent (5)

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Assessment criteria, approved/failed

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment methods and criteria

Topic exams 40%
Summary of a book 20%
Group assignment 40%

Qualifications

Completed Higher Education Degree

Further information

The language of tuition is English.

Further information

The language of tuition is English.

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