After sales business 2 (5 cr)
Code: TX00EG07-3001
General information
Enrollment
17.09.2020 - 07.01.2021
Timing
17.10.2020 - 27.07.2021
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Automotive and Mechanical Engineering
Campus
Leiritie 1 (PÄIVAAMK)
Teaching languages
- Finnish
Degree programmes
- Automotive Engineering
Teachers
- Juho Vallivaara
- Pertti Ylhäinen
Teacher in charge
Pertti Ylhäinen
Groups
-
AJ18Ajoneuvojen jälkimarkkinoinnin suuntautuminen aloitus syksy 2018
Objective
The student has the basic knowledge of a car dealer's service business.
Content
Basic of Service business.
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.
Assessment criteria, good (3)
Students have achieved the course objectives well, even though the knowledge and skills need improvement on some areas. Students are able to define the course concepts and models and are able to justify the analysis. The student is able to apply their knowledge in study and work situations. The student understands the importance of expertise in working life and is able to analyze his/her own expertise.
Assessment criteria, excellent (5)
Students have achieved the objectives of the course with excellent marks. Students master commendably the course subject area’s concepts and models. Students are able to make justified and fluent analysis and to present concrete development measures. The students are well prepared to apply their knowledge in study and work situations. Students are able to analyze the evolvement of their own expertise.
Assessment criteria, approved/failed
Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development.