Opinto-opas

Objective

The student is able to analyze and evaluate internal and external organizational processes utilizing a customer-oriented approach.S/he has the ability to develop organizational processes by applying Action research method. The student is able to evaluate and utilize fundamental organizational development tools and methods. S/he is able to measure the impacts of process development for the performance of an organization and draw conclusions for future development.

Content

Process planning, analysis, development and management;
Measuring and follow-up of processes; Organizational development methods (e.g. Lean, agile development methods, project management)

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment criteria, good (3)

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Assessment criteria, excellent (5)

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Assessment criteria, approved/failed

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Qualifications

Research Methods and Tools, 5 ECTS