Opinto-opas

Objective

The student is able to implement and maintain quality management system taking into account normative requirements. (S)he understands quality as a tool in order to reach strategic goals. The student is able to manage development projects and analyze and improve processes. (S)he knows and is able to apply the content of the relevant quality management rules and standards. The student is able to identify target-group-specific requirements and different reference groups.

Content

- ISO-quality management systems
- Quality standards and laws
- Different aspects of quality management
- Features and methods of Quality management
- Management of quality related projects
- Measures and work evaluation criteria used in quality management
- Continuous improvement
- Business process management
- Leadership, management and work evaluation
- Measurement, presentation and reporting

Location and time

Online, opening lecture 12.3.2021, 13:00-> In Zoom
https://metropolia.zoom.us/j/66561253577

Rest of the implantation according to schedule in Moodle workspace "Quality Management", enrollment key: "QUALITY21".

Materials

Exam book:
Foster, S. Thomas: Managing Quality: Integrating the Supply Chain, Global Edition

Other material to be announced later

Teaching methods

Interactive online lecture and assignments
Topic exams in Moodle
Group and individual assignments in Moodle

Content scheduling

Schedule can be found in Moodle workspace

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

1 (Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.

Assessment criteria, good (3)

3 (Average/Good), this means that the student's performance is good and she/he is showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention.

Assessment criteria, excellent (5)

5 (Outstanding), this means that the student's performance is excellent and it not only fulfils all standard requirements but demonstrates originality and imagination.

Assessment criteria, approved/failed

(Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.

Assessment methods and criteria

Topic exams 40%
Summary of a book 20%
Group assignment 40%

Further information

The language of the tuition is English.