Professional Communication and Academic WritingLaajuus (5 cr)

Objective

The student
• can act in communication and interaction situations related to studying and tasks in their field of work
• can produce various types of social services texts in English
• can communicate as an expert in the diverse tasks and environments of social services, including research and development roles
• can search for and critically evaluate information and use it purposefully
• knows best practices in oral and written communication and can apply them appropriately
• can utilise their language and communication skills to continuously develop their thinking and expertise.

Content

• Professional text skills and text production: stages of the writing process and collaborative writing
• Interaction skills: client communication, teamwork, and negotiation situations
• Communication in plain language
• Presentation skills: advocacy work through speech and giving feedback
• Best practices for digital communication and ethical use of AI
• Basics of academic writing
• Ethical and critical use of sources and citation methods

Qualifications

The student's English language skills are at the European Framework of Reference for Languages (CEFR) level B2.

Assessment criteria, satisfactory (1)

Framework of assessment is attached in the curriculum's description.

Assessment criteria, approved/failed

Framework of assessment is attached in the curriculum's description.