Study Guide

Objective

The student understands the three dimensions of sustainable development – environmental, social and economic – and the interaction between them from the point of view of management and entrepreneurship in the health care and social services sector.
The student is familiar with the special characteristics of the health care and social services operating environment and the different ways these services are arranged and provided.
The student recognises the significance of entrepreneurship for society, understands the importance of productivity and profitability for companies and organisations and is able to estimate the costs and productivity of operations.
The student understands and recognises the importance of development and quality in the provision of a product, including from the perspective of sustainable development and digital services.
The student can create new ways of working and business ideas and understands the diverse ways and opportunities for working as an entrepreneur.
The student knows the concepts of management and understands the importance of different management models for the success of an organisation or company.

Content

- legislation governing entrepreneurship in the health care and social services sector and financing for entrepreneurs in the sector
- social challenges and their impact on the need for and provision of services
- entrepreneurial attitude and skills
- productisation, pricing, quality, branding and marketing of services in accordance with ethical principles
- establishing a company, from a business idea to a business plan
- various forms of companies
- procurement procedures and competitive tenders
- management skills and development of quality in an organisation’s operations
- collection of available information and its utilisation in the development and management of operations
- understanding the customer’s needs
- partnership networks as part of a company’s and organisation’s success
- social responsibility and impact
- sustainable development

Assessment criteria, satisfactory (1)

PROFESSIONAL KNOWLEDGE BASE
- Student can search for knowledge resourcefully utilizing sources of the field and uses the knowledge base of the field
- Student is familiar with the knowledge base and core components of the profession

PROFESSIONAL SKILLS AND ACTIONS
- Student has adequate professional skills to work in the profession
- Student can work in a client-oriented way
- Student solves professional tasks and problems

ETHICS, COOPERATION AND DEVELOPMENT
- Student works safely and in accordance with the ethical principles of the field
- Student displays competence benefitting groups or projects
- Student is able to evaluate personal strengths and weaknesses and development needs

Assessment criteria, good (3)

PROFESSIONAL KNOWLEDGE BASE
- Student searches for knowledge and justifies the use of sources
- Student uses the professional knowledge base consistently
- Student justifies actions by means of evidencebased knowledge

PROFESSIONAL SKILLS AND ACTIONS
- Student applies professional skills to different situations
- Student can act responsibly and in a clientoriented way
- Student can work in various tasks in diverse operating environments

ETHICS, COOPERATION AND DEVELOPMENT
- Student justifies professional activities according to the ethical principles of the field and evaluates the safety of these activities
- Student can work in work groups and projects in a goal-oriented way
- Student develops oneself

Assessment criteria, excellent (5)

PROFESSIONAL KNOWLEDGE BASE
- Student applies the professional knowledge base fluently and in a versatile way
- Student evaluates and uses evidence-based knowledge

PROFESSIONAL SKILLS AND ACTIONS
- Student applies professional skills in different situations and can evaluate the results of these actions
- Student can act responsibly and in a clientoriented way
- Student applies alternative solutions to professional decision-making

ETHICS, COOPERATION AND DEVELOPMENT
- Student evaluates professional activities and safety according to the ethical principles of the field
- Student can work in different groups and projects with persons with diverse cultural backgrounds
- Student develops the work community and oneself

Assessment criteria, approved/failed

PASS: Same as satisfactory (see above)

Failed

PROFESSIONAL KNOWLEDGE BASE
- Student does not know or know how to use the concepts of the profession adequately
- Student uses the professional knowledge base one-sidedly

PROFESSIONAL SKILLS AND ACTIONS
- Student does not have the required professional knowledge or skills, and the level of professional competence proves inadequate
- Student does not reach the level of client

ETHICS, COOPERATION AND DEVELOPMENT
- Student does not consider safety or ethical principles of the field sufficiently
- Student does not show adequate readiness to develop oneself or to participate

Further information

Evaluation: Intermediate level