Working Life Communication and Interaction SkillsLaajuus (3 ECTS)

Objective

After completing the course the students know the requirements for professional written and verbal communication. They will master the processes for acquiring, structuring, and sharing knowledge. The students can write an essay and prepare a specialized presentation on an industry-specific topic. They can evaluate their own skills and give constructive feedback to others. The students will know the practices of teamwork and the basics of project communication. They can act skilfully and appropriately in the communication and interaction situations of working life. They know how to communicate in different situations and to different audiences according to the demands of the industry. They are able to communicate in an understandable and convincing manner.

Content

- Writing connected with studying and own learning,
- Interaction situations in the working life,
- Confidence in presentations and presentation techniques,
- The requirements for communicating convincingly and the demands of professional communication,
- Skills in acquiring and structuring knowledge,
- Writing, presenting, and demonstrating the students' own industry-specific texts,
- Project communication and teamwork,
- Meeting and negotiation practices

Assessment criteria, satisfactory (1)

The student is able to identify her/his own communication characteristics based on instructions and feedback. The student recognises the components of the communication process.
The student participates in interaction situations in the community. She/he receives and gives feedback. The student is able to identify the characteristics of interaction situations in the community.
The student writes messages based on instructions and models. The student is able to gather information based on instructions and to use it in her/his own work.

Assessment criteria, good (3)

The student can evaluate his/her own communication skills and form communicative development goals. The student is goal-oriented in interactive situations and is familiar with the role of internal and external communication of the community. He/she listens, observes and interprets messages appropriately.
The student communicates as an expert in a structured, understandable and interesting way and targets messages to the recipient according to the situation. The student can justify his/her views.
The student can acquire information on his/her own field of study and can use it critically. The student is able to prepare a goal-oriented written, oral or visual presentation for the target audience. The student takes advantage of his/her knowledge on text types and language.

Assessment criteria, excellent (5)

The student is willing and able to develop his/her Finnish language and communication skills as a part of his/her expertise and is able to communicate in a meaningful, creative and personal way.
The student can use means of communication in a creative and appropriate way and takes advantage of different channels and tools. The student argues his/her point with skill and shows, shares and develops his/her expertise in the community.
The student retrieves information independently and competently in order to produce new knowledge or new perspectives. The student uses language creatively and according to field practices.

Further information

Course assessment: satisfactory (1), good (3), excellent (5)