Professional EnglishLaajuus (3 ECTS)
Course unit code: KXXBA04
General information
- Credits
- 3 ECTS
Objective
Students will acquire functional language skills required for communication in English in service and business contexts and for development of their professional skills. Emphasis will be laid on interacting with customers, conducting business, and producing and managing services. Students will also learn to find information in English and write basic professional texts in English. They will gain a positive and realistic view of their own proficiency in the language and will later be able to improve their English skills independently.
Content
Description of education, training, skills and expertise
Profession, job titles, career choices, job descriptions, job-seeking
Work environment and society: workplace/organisation, products, services, functions, processes
Professional texts and terminology
Communication situations: company/service/product presentations, telephone conversations, trade fairs, other interaction with customers
Written communication: letters, e-mail, product information, instructions for use, marketing and information material
Qualifications
Diagnostic test (level B2) or preparatory courses
Further information
Curriculum specific content