Spoken Communication and Negotiation SkillsLaajuus (3 ECTS)

Objective

Students improve their skills in planning, managing and assessing verbal interaction. They acquire verbal interaction abilities and negotiation skills needed in practical expert work and professional development work.

Content

Statutory and established meeting practices types and processes of negotiation, planning and leading negotiations
Team and group work methods
Creating expert presentations
Critical and constructive assessment
Methods of innovation and development
Influencing with creativity and tacit knowledge

Qualifications

Verbal, written and web-based communication skills