Palvelujen johtaminen (5 cr)
Code: S000CY25-3002
General information
Enrollment
02.05.2019 - 15.05.2019
Timing
01.08.2019 - 31.12.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Hyvinvointi
Campus
Vanha viertotie 23
Teaching languages
- Finnish
Degree programmes
- Vanhustyön tutkinto-ohjelma (YAMK)
Teachers
- Marjatta Komulainen
- Tuula Mikkola
- Ly Kalam-Salminen
Groups
-
S1618S6Vanhustyön tutkinto-ohjelma
Objective
Upon completion of the course, the student will be able to:
- Analyse the impact of society’s activity and economic conditions on the production of services
- Act according to the legislation that directs the arrangement, production and supervision of social and healthcare services
- Adhere to core principles and criteria of business and financial management in different service environments
- Develop business services in care of older people
Content
- Social and economic basis for the production of care and services of older people
- Legislation directing the arrangement, production and supervision of social and healthcare services
- Marketing, productising and competitive bidding of expertise and services in care of older people
- Financial management and cost accounting in care and services of older people
- Business and entrepreneurship in care and services of older people
Location and time
27. Aug. 4 hours contact teaching and 4 hours distance teaching
23. Sept. 8 hours contact teaching (assignments presentations)
Materials
Raudasoja - Johansson. 2009. Esimies talouden johtajana julkishallinnossa. SanomaPro.
Other learning material is in Moodle.
Teaching methods
Working together in a project and online
Adequate competence is ensured by a preliminary assignment, crystallization is divided into a group discussion in Moodle.
Employer connections
N/A
Exam schedules
N/A
International connections
N/A
Completion alternatives
N/A
Student workload
1. cr contact- and virtual teaching
2 cr. distance learning
2 cr. course assignment
Content scheduling
1. period
Further information
The course has a preliminary assignment.
Key to Moodle is palvelu2019
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
The student knows how to:
? Define and explain the significance of society and economy on the production of care and services of older people
? Act in a manner required by social and healthcare legislation and the ethical principles of care of older people and equality
? Describe the principles and conditions for marketing, productising and competitive bidding of expertise and care and services of older people
? Identify and describe financial management skills, as well as the importance of business and entrepreneurship skills in organising and producing services for the older people
Assessment criteria, good (3)
The student knows how to:
- Analyse and justify the importance of society and economy on the production of care and services of older people
- Analyse and apply social and healthcare legislation and the ethical principles of care of older people and equality in care and services of older people
- Analyse and apply the principles of marketing, productising and competitive bidding of expertise and care and services of older people in their activity
- Analyse and apply financial management skills, as well as business and entrepreneurship skills in organising and producing services for the older people
Assessment criteria, excellent (5)
The student knows how to:
- Critically evaluate and draw conclusions about the importance of society and economy on the production of care and services of older people
- Critically evaluate and develop the implementation of social and healthcare legislation and the ethical principles of care of older people and equality in care and services of older people
- Critically evaluate and develop the marketing, productising and competitive bidding of expertise and care and services of older people
- Critically evaluate and develop financial management skills, as well as business and entrepreneurship skills in organising and producing services for the older people
Assessment criteria, approved/failed
The student knows how to:
? Define and explain the significance of society and economy on the production of care and services of older people
? Act in a manner required by social and healthcare legislation and the ethical principles of care of older people and equality
? Describe the principles and conditions for marketing, productising and competitive bidding of expertise and care and services of older people
? Identify and describe financial management skills, as well as the importance of business and entrepreneurship skills in organising and producing services for the older people
Assessment methods and criteria
Course assignment
The basics of assignment evaluation can be found in Moodle.
Things to evaluate:
1. Participation in Moodle
2. Assignment rapport
3. Assignment presentation material