Turvallisuus- ja laatuprosessien hallinta sosiaali- ja terveysalallaLaajuus (5 op)

Osaamistavoitteet

The student knows what causes quality, how quality is ascertained, and how quality work is managed in an organization. The student understands the cornerstones of safety and quality systems and the process development approach. The student knows safety and quality improvement methods and tools. The student is able to apply the most common methods of quality management as part of a team. The student recognizes client requirements and internal and external stakeholders.

Sisältö

- Safety and Quality management systems in social and health care
- Standards and laws
- Quality development tools and techniques
- Process management

Arviointikriteerit, tyydyttävä (1)

The student is familiar with what causes quality, how quality is ascertained, and how quality work is managed in an organization. The student knows the cornerstones of safety and quality systems, the process development approach, safety and quality improvement methods and tools. The student can recognize client requirements and internal and external stakeholders.

Arviointikriteerit, hyvä (3)

The student knows what causes quality, how quality is ascertained, and how quality work is managed in an organization. The student understands the cornerstones of safety and quality systems and the process development approach. The student knows safety and quality improvement methods and tools. The student is able to apply the most common methods of safety and quality management as part of a team. The student recognizes client requirements and internal and external stakeholders.

Arviointikriteerit, kiitettävä (5)

The student knows widely what causes quality, how quality is ascertained, and how quality work is managed in an organization. The student shows deep understanding of the cornerstones of safety and quality systems and the process development approach. The student masters safety and quality improvement methods and tools. The student applies the most common methods of safety and quality management as part of a team. The student utilize client requirements and internal and external stakeholders.

Arviointikriteeri, hyväksytty/hylätty

The student is familiar with what causes quality, how quality is ascertained, and how quality work is managed in an organization. The student knows the cornerstones of safety and quality systems, the process development approach, safety and quality improvement methods and tools. The student can recognize client requirements and internal and external stakeholders.