Customer Service and EntrepreneurshipLaajuus (3 ECTS)

Objective

On completion of the course the student will be able to describe the basic functions of a company, will be able to set up a business and describe the significance of customer service.

Content

The basic functions of a company
Different forms of business
Financial administration in a company
Setting up a business
Special issues related to entrepreneurship in construction
Marketing and customer service

Assessment criteria, satisfactory (1)

The student is able to describe the basic functions of a company, will be able to set up a business according to instructions and describe the significance of customer service.

Assessment criteria, good (3)

3

Assessment criteria, excellent (5)

5