Communication skills in BusinessLaajuus (3 ECTS)

Objective

After concluding the course the student will be able to

• describe how well planned and implemented organizational communication is a key element for organization
• analyze the challenges of intercultural communication
• succeed even in challenging communication situations
• plan and develop organization’s communication.

Content

Communication skills needed in business:

• communication management
• challenging communicative situations
• communication in intercultural organizations
• negotiation strategies and keeping promises
• planning and developing organization’s communication.

Qualifications

Finnish Professional Communication, Organizational Communication