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Process DevelopmentLaajuus (5 ECTS)

Course unit code: TU00CG68

General information

Credits: 5 ECTS

Objective

The student will understand methods and theory of process and business performance development. He/She is able to participate to development projects.
He/she is able to design process diagrams and descriptions with general tools.

The student understands and is able to use economics calculation methods to support process and business development and understands role of motivation and compensations in part of the performance development.

Content

• Basic concepts and terminology of process mapping and development
• Performance development and building the scorecards.
• Strategic cost management and value chain analysis

Assessment criteria, satisfactory (1)

The student has achieved the course objectives fairly. Students will be able to identify, define and use the concepts and models in the subject area. The student understands the criteria and principles of the expertise development.

Assessment criteria, good (3)

The student has achieved the course objectives well, even though the knowledge and skills need improvement in some areas. The student is able to define the course concepts and models and is able to justify the analysis. The student is able to apply the knowledge in study and work situations in the own field. The student understands the importance of expertise in the field of business and is able to analyze his/her own expertise.

Assessment criteria, excellent (5)

The student has achieved the objectives of the course with excellent marks. The student masters commendably the concepts and models in the course. The student is able to make justified and fluent analysis and to present concrete development measures. The students are well prepared to apply their knowledge in study and work situations. Students are able to analyze the business sector expertise and the evolvement of their own expertise.