Windows 7 Enterprise Desktop Administrator (MCP/MCITP)Laajuus (6 ECTS)
Course unit code: TT00AC00
General information
- Credits
- 6 ECTS
Objective
After the course, the student should have ability to support medium to very large computing environments that use Windows 7. These responsibilities include setting the strategic direction for the client computers, the supporting infrastructure, and the applications. Prepares for 70-686 and 70-685 certificates.
Content
Topics include:
- Planning and Managing a Client Life Cycle Strategy
- Designing a Standard Image
- Designing Client Configurations
- Designing a Windows 7 Client Deployment
- Designing Application Packages for Deployment
- Identifying Cause of and Resolving Desktop Application Issues
- Identifying Cause of and Resolving Networking Issues
- Managing and Maintaining Systems That Run Windows 7 Client
Assessment criteria, satisfactory (1)
Identifying Cause of and Resolving Desktop Application Issues
- the student understands what is/are and is able to: Solve software installation escalations; Solve software failure escalations.
Identifying Cause of and Resolving Networking Issues
- the student understands what is/are and is able to: Solve enterprise logon issues; Solve enterprise network connectivity issues; Solve enterprise names resolution issues; Solve enterprise network printer issues.
Managing and Maintaining Systems That Run Windows Client
- the student understands what is/are and is able to: Identify and/or resolve performance issues; Solve hardware failure issues.
Supporting Mobile Users
- the student understands what is/are and is able to: Solve enterprise wireless connectivity issues; Solve enterprise remote access issues.
Identifying Cause of and Resolving Security Issues
- the student understands what is/are and is able to: Solve Windows Internet Explorer security issues; Solve enterprise issues due to malicious software; Solve enterprise issues due to malicious software; Solve enterprise software update issues.
Assessment criteria, good (3)
Identifying Cause of and Resolving Desktop Application Issues
- the student understands what is/are and is able to: Solve software installation escalations; Solve software failure escalations.
the student shows independent solutions
Identifying Cause of and Resolving Networking Issues
- the student understands what is/are and is able to: Solve enterprise logon issues; Solve enterprise network connectivity issues; Solve enterprise names resolution issues; Solve enterprise network printer issues.
the student shows independent solutions
Managing and Maintaining Systems That Run Windows Client
- the student understands what is/are and is able to: Identify and/or resolve performance issues; Solve hardware failure issues.
the student shows independent solutions
Supporting Mobile Users
- the student understands what is/are and is able to: Solve enterprise wireless connectivity issues; Solve enterprise remote access issues.
the student shows independent solutions
Identifying Cause of and Resolving Security Issues
- the student understands what is/are and is able to: Solve Windows Internet Explorer security issues; Solve enterprise issues due to malicious software; Solve enterprise issues due to malicious software; Solve enterprise software update issues.
the student shows independent solutions
Assessment criteria, excellent (5)
Identifying Cause of and Resolving Desktop Application Issues
- the student understands what is/are and is able to: Solve software installation escalations; Solve software failure escalations.
the student shows independent solutions and critical evaluation;
Identifying Cause of and Resolving Networking Issues
- the student understands what is/are and is able to: Solve enterprise logon issues; Solve enterprise network connectivity issues; Solve enterprise names resolution issues; Solve enterprise network printer issues.
the student shows independent solutions and critical evaluation;