After sales businessLaajuus (3 ECTS)

Objective

The student is familiar with the economics of a repair shop.

Content

1. Calculating profitability of a repair shop, assessing the main factors affecting profitability
2. Key financial figures of a repair shop, planning and measuring cost effectiveness.
3. Profit and loss account, yields, balances and wage structures. How to improve business.

Qualifications

Business economics of a repair shop

Assessment criteria, satisfactory (1)

1. The student is able to calculate profitability of a repair shop when expenses and sale profits are known.

Assessment criteria, good (3)

1. The student knows how to calculate profitability and margins. The student knows the key financial terminology of a repair shop.

Assessment criteria, excellent (5)

The student is able to calculate the key financial indicators for profitability of a repair shop and can use these figures in assessing the overall profitability or how to improve it.